FDA Adverse Event Malfunction Summary report: N

DEVILBISS

MDR report key: 14369841 · Received May 12, 2022

Report

Report Number
2515872-2022-00040
Event Type
Malfunction
Date Received
May 12, 2022
Report Date
May 26, 2022
Manufacturer
DEVILBISS HEALTHCARE LLC
Product Code
CAW
UDI-DI
00885304000846
PMA / PMN Number
K071397
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TN, US
Reporter Occupation
OTHER
Health Professional
N

Narratives

Description of Event or Problem · 0

DURING A RETROSPECTIVE COMPLAINT REVIEW, DEVILBISS HEALTHCARE IDENTIFIED A THERMAL RELATED COMPLAINT INVOLVING DEVILBISS MODEL 525DS OXYGEN CONCENTRATOR. THE COMPLAINT WAS REPORTED AS "OUT OF BOX FAILURE, ALARMING" IN AUGUST OF 2018. THERE WAS NO REPORT OR EVIDENCE OF ILLNESS, INJURY OR MEDICAL TREATMENT ASSOCIATED WITH THE COMPLAINT. THE ROOT CAUSE INVESTIGATION REVEALED THERMAL DEFORMATION TO THE REAR COMPRESSOR HOUSING CAUSED BY A BENT FAN GUARD (SHIPPING DAMAGE) THAT PREVENTED THE COOLING FAN FROM SPINNING PROPERLY. THE UNIT LOGGED NUMEROUS HIGH TEMPERATURE ALARMS BUT WAS OTHERWISE RUNNING TO SPECIFICATION. DEVILBISS HAS AN ACTIVE CAPA FOR FAN RELATED ISSUES.

Description of Event or Problem · 0

DURING A RETROSPECTIVE COMPLAINT REVIEW, DEVILBISS HEALTHCARE EXAMINED A COMPLAINT RECEIVED FROM A DISTRIBUTOR IN AUGUST, 2018 INVOLVING A DEVILBISS OXYGEN CONCENTRATOR THAT DEMONSTRATED "OUT OF BOX FAILURE, ALARMING." THERE WAS NO REPORT OR EVIDENCE OF ILLNESS, INJURY OR MEDICAL TREATMENT ASSOCIATED WITH THE COMPLAINT. DEVILBISS EVALUATED THE UNIT AT THE TIME AND DETERMINED THAT A BENT FAN GUARD PREVENTED THE COOLING FAN FROM SPINNING PROPERLY, RESULTING IN THERMAL DEFORMATION TO THE REAR COMPRESSOR HOUSING. THE UNIT LOGGED NUMEROUS HIGH TEMPERATURE ALARMS BUT WAS OTHERWISE RUNNING TO SPECIFICATION, AND THE INTERNAL THERMAL CUT-OFF WOULD HAVE OPERATED TO SHUT THE UNIT DOWN AT THE PROPER CUT-OFF TEMPERATURE. DEVILBISS HAS AN ACTIVE CAPA FOR FAN COMPLAINTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2132240 DEVILBISS OXYGEN CONCENTRATOR CAW DEVILBISS HEALTHCARE LLC 525DS 00885304000846

Patients

Seq Age Sex Outcome Treatment
1 Unknown