DEVILBISS
Report
- Report Number
- 2515872-2022-00040
- Event Type
- Malfunction
- Date Received
- May 12, 2022
- Report Date
- May 26, 2022
- Manufacturer
- DEVILBISS HEALTHCARE LLC
- Product Code
- CAW
- UDI-DI
- 00885304000846
- PMA / PMN Number
- K071397
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- TN, US
- Reporter Occupation
- OTHER
- Health Professional
- N
Narratives
DURING A RETROSPECTIVE COMPLAINT REVIEW, DEVILBISS HEALTHCARE IDENTIFIED A THERMAL RELATED COMPLAINT INVOLVING DEVILBISS MODEL 525DS OXYGEN CONCENTRATOR. THE COMPLAINT WAS REPORTED AS "OUT OF BOX FAILURE, ALARMING" IN AUGUST OF 2018. THERE WAS NO REPORT OR EVIDENCE OF ILLNESS, INJURY OR MEDICAL TREATMENT ASSOCIATED WITH THE COMPLAINT. THE ROOT CAUSE INVESTIGATION REVEALED THERMAL DEFORMATION TO THE REAR COMPRESSOR HOUSING CAUSED BY A BENT FAN GUARD (SHIPPING DAMAGE) THAT PREVENTED THE COOLING FAN FROM SPINNING PROPERLY. THE UNIT LOGGED NUMEROUS HIGH TEMPERATURE ALARMS BUT WAS OTHERWISE RUNNING TO SPECIFICATION. DEVILBISS HAS AN ACTIVE CAPA FOR FAN RELATED ISSUES.
DURING A RETROSPECTIVE COMPLAINT REVIEW, DEVILBISS HEALTHCARE EXAMINED A COMPLAINT RECEIVED FROM A DISTRIBUTOR IN AUGUST, 2018 INVOLVING A DEVILBISS OXYGEN CONCENTRATOR THAT DEMONSTRATED "OUT OF BOX FAILURE, ALARMING." THERE WAS NO REPORT OR EVIDENCE OF ILLNESS, INJURY OR MEDICAL TREATMENT ASSOCIATED WITH THE COMPLAINT. DEVILBISS EVALUATED THE UNIT AT THE TIME AND DETERMINED THAT A BENT FAN GUARD PREVENTED THE COOLING FAN FROM SPINNING PROPERLY, RESULTING IN THERMAL DEFORMATION TO THE REAR COMPRESSOR HOUSING. THE UNIT LOGGED NUMEROUS HIGH TEMPERATURE ALARMS BUT WAS OTHERWISE RUNNING TO SPECIFICATION, AND THE INTERNAL THERMAL CUT-OFF WOULD HAVE OPERATED TO SHUT THE UNIT DOWN AT THE PROPER CUT-OFF TEMPERATURE. DEVILBISS HAS AN ACTIVE CAPA FOR FAN COMPLAINTS.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 2132240 | DEVILBISS | OXYGEN CONCENTRATOR | CAW | DEVILBISS HEALTHCARE LLC | 525DS | 00885304000846 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Unknown |