FDA Adverse Event Malfunction Summary report: N

COBAS C 501 MODULE

MDR report key: 14335239 · Received May 9, 2022

Report

Report Number
1823260-2022-01311
Event Type
Malfunction
Date Received
May 9, 2022
Date of Event
April 13, 2022
Report Date
June 6, 2022
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
UDI-DI
04015630924707
PMA / PMN Number
K060373
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
JA
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE CUSTOMER HAD BEEN HAVING ISSUES WITH QC RESULTS ON BOTH MODULES SINCE APPROXIMATELY ON (B)(6) 2022. ON (B)(6) 2022 ROCHE FIELD PERSONNEL CLEANED AND CALIBRATED BOTH MODULES AND THE QC RESULTS RETURNED TO NEAR AVERAGE. ON (B)(6) 2022 THE FIELD SERVICE ENGINEER (FSE) USED QC MATERIAL AND PERFORMED REPEAT TESTING 30 TIMES AND THEN REPLACED ALL THE CARTRIDGES OF MODULE 2. CALIBRATION AND QC WERE PERFORMED. SINCE THE CARTRIDGES WERE REPLACED ON MODULE 2, THE CUSTOMER HAS HAD NO FURTHER ISSUES.

Additional Manufacturer Narrative · 0

THE CUSTOMER DID NOT PROVIDE ANY ADDITIONAL INFORMATION FOR INVESTIGATION. BASED ON THE DATA PROVIDED, THE CAUSE OF THE EVENT COULD NOT BE DETERMINED. THE INVESTIGATION DID NOT IDENTIFY A PRODUCT PROBLEM.

Description of Event or Problem · 0

THE INITIAL REPORTER COMPLAINED OF DISCREPANT RESULTS FOR 5 PATIENT SAMPLES TESTED FOR K ELECTRODE (K) BETWEEN TWO COBAS 6000 C (501) MODULES WITH SERIAL NUMBERS (B)(4) (MODULE 1) AND 1007-04 (MODULE 2). THE RESULTS FROM MODULE 1 WERE BELIEVED TO BE CORRECT. PATIENT 1 RESULT FROM MODULE 1 WAS 4.4 MMOL/L. THE RESULT FROM MODULE 2 WAS 3.6 MMOL/L. PATIENT 2 RESULT FROM MODULE 1 WAS 4.1 MMOL/L. THE RESULT FROM MODULE 2 WAS 3.4 MMOL/L. PATIENT 4 RESULT FROM MODULE 1 WAS 4.2 MMOL/L. THE RESULT FROM MODULE 2 WAS 3.5 MMOL/L. PATIENT 5 RESULT FROM MODULE 1 WAS 4.0 MMOL/L. THE RESULT FROM MODULE 2 WAS 3.3 MMOL/L. PATIENT 6 RESULT FROM MODULE 1 WAS 4.3 MMOL/L. THE RESULT FROM MODULE 2 WAS 3.5 MMOL/L. NO QUESTIONABLE RESULTS WERE REPORTED OUTSIDE OF THE LABORATORY. THE K ELECTRODE LOT NUMBER AND EXPIRATION DATE WERE NOT PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1804646 COBAS C 501 MODULE CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS C501 NA 04015630924707

Patients

Seq Age Sex Outcome Treatment
1 Unknown