FDA Adverse Event Malfunction Summary report: N

DIMENSION VISTA®

MDR report key: 14254056 · Received April 29, 2022

Report

Report Number
2517506-2022-00110
Event Type
Malfunction
Date Received
April 29, 2022
Date of Event
March 21, 2022
Report Date
June 23, 2022
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS INC.
Product Code
JLW
UDI-DI
00842768015731
PMA / PMN Number
K140859
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
DA
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

AN (B)(6) CUSTOMER CONTACTED THE SIEMENS HEALTHCARE DIAGNOSTICS REMOTE SERVICES CENTER (RSC) REGARDING A DISCORDANT FALSELY DEPRESSED LOCI THYROID STIMULATING HORMONE (TSH) PATIENT SAMPLE RESULT OBTAINED ON A DIMENSION VISTA 1500 SYSTEM. MDRS 2517506-2022-00108, 2517506-2022-00109, 2517506-2022-00111, 2517506-2022-00112 AND 2517506-2022-00113 ARE FILED FOR THE SAME EVENT. SIEMENS IS INVESTIGATING THE EVENT.

Additional Manufacturer Narrative · 0

ADDITIONAL INFORMATION (08-JUN-2022): SIEMENS HEALTHCARE DIAGNOSTICS HEADQUARTERS SUPPORT CENTER (HSC) CONCLUDED THE INVESTIGATION OF THE EVENT. HSC REVIEWED THE INFORMATION PROVIDED BY THE CUSTOMER. QUALITY CONTROL AND CALIBRATION RESULTS WERE WITHIN THE CUSTOMER'S EXPECTED RANGES. NO PATIENT SAMPLE WAS PROVIDED TO SIEMENS FOR INTERNAL INVESTIGATION. THE INSTRUCTIONS FOR USE (IFU) FOR THE DIMENSION VISTA- LOCI THYROID STIMULATING HORMONE (TSH) ASSAY STATES, "PATIENT SAMPLES MAY CONTAIN HETEROPHILIC ANTIBODIES THAT COULD REACT IN IMMUNOASSAYS TO GIVE FALSELY ELEVATED OR DEPRESSED RESULTS. THIS ASSAY HAS BEEN DESIGNED TO MINIMIZE INTERFERENCE FROM HETEROPHILIC ANTIBODIES. NEVERTHELESS, COMPLETE ELIMINATION OF THIS INTERFERENCE FROM ALL PATIENT SPECIMENS CANNOT BE GUARANTEED. AS WITH ANY IMMUNO-RECOGNITION MEASUREMENT OF A PEPTIDE, EXTREMELY RARE GENETIC VARIANTS MAY EXHIBIT VARYING DEGREES OF DETECTION. A TEST RESULT THAT IS INCONSISTENT WITH THE CLINICAL PICTURE AND PATIENT HISTORY SHOULD BE INTERPRETED WITH CAUTION." BASED ON THE DATA AVAILABLE, HSC CONCLUDED THAT NO POTENTIAL PRODUCT ISSUE WAS IDENTIFIED WITH THE TSH ASSAY. THE EVENT INVOLVES A PATIENT SPECIFIC ISSUE. THE CAUSE OF THE EVENT IS UNKNOWN. THE SYSTEM IS FULLY OPERATIONAL. THE DEVICE IS PERFORMING WITHIN SPECIFICATIONS. NO FURTHER EVALUATION IS REQUIRED. SECTION H6 HAS BEEN UPDATED TO REFLECT THE HSC INVESTIGATION. INITIAL MDR 2517506-2022-00110 WAS FILED ON 29-APR-2022. INITIAL MDRS 2517506-2022-00108, 2517506-2022-00109, 2517506-2022-00111, 2517506-2022-00112 AND 2517506-2022-00113 WERE FILED FOR THE SAME EVENT ON 29-APR-2022. MDR SUPPLEMENTS 2517506-2022-00108 SUPPLEMENT 1, 2517506-2022-00109 SUPPLEMENT 1, 2517506-2022-00111 SUPPLEMENT 1, 2517506-2022-00112 SUPPLEMENT 1 AND 2517506-2022-00113 SUPPLEMENT 1 ARE FILED FOR THE SAME EVENT.

Description of Event or Problem · 0

A DISCORDANT FALSELY DEPRESSED LOCI THYROID STIMULATING HORMONE (TSH) PATIENT SAMPLE RESULT WAS OBTAINED ON A DIMENSION VISTA 1500 SYSTEM. THE DISCORDANT RESULT WAS REPORTED TO THE PHYSICIAN(S) WHO QUESTIONED THE RESULT. THE SAME SAMPLE WAS SPLIT INTO DIFFERENT SAMPLES AND PROCESSED ON AN ALTERNATE SIEMENS SYSTEM, AND NON-SIEMENS SYSTEMS AT ALTERNATE FACILITIES ON THE SAME DATE. HIGHER TSH RESULTS, CONSIDERED CORRECT, WERE OBTAINED. A CORRECTED REPORT WAS ISSUED. THERE ARE NO KNOWN REPORTS OF ADVERSE HEALTH CONSEQUENCES DUE TO THE DISCORDANT FALSELY DEPRESSED LOCI THYROID STIMULATING HORMONE (TSH) RESULT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1078896 DIMENSION VISTA® DIMENSION VISTA® THYROID STIMULATING HORMONE FLEX® REAGENT CARTRIDGE JLW SIEMENS HEALTHCARE DIAGNOSTICS INC. 10445104 21239BB 00842768015731

Patients

Seq Age Sex Outcome Treatment
1 76 YR Male