FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY

MDR report key: 14253044 · Received April 29, 2022

Report

Report Number
3013756811-2022-42740
Event Type
Malfunction
Date Received
April 29, 2022
Date of Event
April 10, 2022
Report Date
April 10, 2022
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00850006613762
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. DEVICE NOT RETURNED.

Description of Event or Problem · 0

IT WAS REPORTED THAT A MINIMUM FILL NOTIFICATION OCCURRED AFTER THE USER FILLED THE CARTRIDGE WITH 300 UNITS OF INSULIN DURING THE LOAD SEQUENCE. ADDITIONALLY, IT WAS REPORTED THAT INSULIN DRIPS WERE NOT OBSERVED TO BE EXITING THE INFUSION SET TUBING DURING THE LOAD FILL TUBING PROCESS. A NEW CARTRIDGE WAS LOADED TO RESOLVE THE ISSUE. SUBSEQUENTLY, IT WAS REPORTED THAT RESISTANCE WAS EXPERIENCED WHEN FILLING THE CARTRIDGE WITH INSULIN AND THAT THE CARTRIDGE WAS LEAKING FROM THE O-RING. THE ISSUE WAS RESOLVED BY PERFORMING A SUPPLY CHANGE. CUSTOMER¿S BLOOD GLUCOSE LEVEL WAS 130-153 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
118234 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1002717 W0229154 00850006613762

Patients

Seq Age Sex Outcome Treatment
1 28 YR Female INFUSION SET: AUTOSOFT 90INSULIN: HUMALOG