FDA Adverse Event Malfunction Summary report: N

CONTOUR TEST STRIPS (50)

MDR report key: 1425213 · Received April 22, 2009

Report

Report Number
1826988-2009-00326
Event Type
Malfunction
Date Received
April 22, 2009
Date of Event
April 9, 2009
Report Date
April 9, 2009
Manufacturer
BAYER HEALTHCARE LLC
Product Code
NBW
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE QA LAB FOUND THE RETUNED REAGENT TO READ AN AVERAGE OF 61 MG/DL HIGH, OUT OF SPECIFICATION. PERFORMANCE WAS SATISFACTORY USING IQA RETENTION REAGENT.

Description of Event or Problem · 1

THE CUSTOMER ALLEGED THAT HE PERFORMED A CONTROL TEST AND RECEIVED A RESULT OF 247 MG/DL. HE PERFORMED CONTROL TESTS WHILE TROUBLESHOOTING AND THE RESULTS FELL WITHIN THE NORMAL CONTROL RANGE OF 102-143 MG/DL, SO THE COMPLAINT WAS NOT INITIALLY REPORTED. THE TEST STRIPS WERE RETURNED FOR EVALUATION. REPLACEMENT TEST STRIPS WERE SENT TO THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CONTOUR TEST STRIPS (50) BLOOD GLUCOSE TEST STRIPS NBW BAYER HEALTHCARE LLC 7080G 8BC3D12

Patients

Seq Age Sex Outcome Treatment
1 UNK