FDA Adverse Event Malfunction Summary report: N

TABLO HEMODIALYSIS SYSTEM

MDR report key: 14249826 · Received April 29, 2022

Report

Report Number
14249826
Event Type
Malfunction
Date Received
April 29, 2022
Date of Event
January 14, 2022
Report Date
April 22, 2022
Manufacturer
OUTSET MEDICAL, INC.
Product Code
KDI
Product Problem
Yes
Report Source
User Facility report
Reporter Location
MI
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Description of Event or Problem · 0

PATIENT ON TABLO WENT TO PRINT PATIENT TABLO REPORT AFTER RUN. UNABLE TO LOCATE PATIENT. ASSESSED MACHINE ONCE HEAT WAS FINISHED, MACHINE NOT CONNECTED TO WI-FI CONTACTED PERSONNEL, NOT ABLE TO CONNECT TO WI-FI. WENT TO TUB ROOM TO SWITCH OUT DEVICES ONLY MACHINE IN ROOM WAS CURRENTLY DOING A FULL CHEM. AMANDA THEN GAVE FURTHER INSTRUCTIONS TO SWITCH OUT THE KEYS AND TABLO DEVICE WITH ONE OF THE TABLO DEVICES FOR HD IN INFUSION CENTER HOWEVER, IT MADE THE MACHINE UNABLE TO SETUP ONCE KEY EXCHANGE. CHANGED KEY TO ORIGINAL KEY WHICH ALLOWED NEW MACHINE TO WORK AND SWITCHED OUT MACHINES WHILE GOING OVER LIMITS AND CHANGES THAT WERE NEEDED TO BE MADE ON DEVICE ON THE PHONE.

Description of Event or Problem · 0

NO EQUIPMENT ISSUES OR HUMAN FACTORS INTERACTING WITH EQUIPMENT IDENTIFIED.

Description of Event or Problem · 0

PATIENT ON TABLO WENT TO PRINT PATIENT TABLO REPORT AFTER RUN. UNABLE TO LOCATE PATIENT. ASSESSED MACHINE ONCE HEAT WAS FINISHED, MACHINE NOT CONNECTED TO WI-FI CONTACTED PERSONNEL, NOT ABLE TO CONNECT TO WI-FI. WENT TO TUB ROOM TO SWITCH OUT DEVICES ONLY MACHINE IN ROOM WAS CURRENTLY DOING A FULL CHEM. SHE THEN GAVE FURTHER INSTRUCTIONS TO SWITCH OUT THE KEYS AND TABLO DEVICE WITH ONE OF THE TABLO DEVICES FOR HD IN INFUSION CENTER HOWEVER, IT MADE THE MACHINE UNABLE TO SETUP ONCE KEY EXCHANGE. CHANGED KEY TO ORIGINAL KEY WHICH ALLOWED NEW MACHINE TO WORK AND SWITCHED OUT MACHINES WHILE GOING OVER LIMITS AND CHANGES THAT WERE NEEDED TO BE MADE ON DEVICE ON THE PHONE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
98746 TABLO HEMODIALYSIS SYSTEM DIALYZER, HIGH PERMEABILITY WITH OR WITHOUT SEALED DIALYSATE SYSTEM KDI OUTSET MEDICAL, INC.

Patients

Seq Age Sex Outcome Treatment
1 14600 DA Female