FDA Adverse Event Other Summary report: N

INVIVO CORPORATION

MDR report key: 1422462 · Received July 27, 2009

Report

Report Number
1051786-2009-00007
Event Type
Other
Date Received
July 27, 2009
Report Date
December 10, 2008
Manufacturer
INVIVO CORPORATION
Product Code
MHX
PMA / PMN Number
K014294
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
BIOMEDICAL ENGINEER

Narratives

Additional Manufacturer Narrative · 1

THE USER FACILITY'S BIOMEDICAL ENGINEER CHANGED THE DEVICE'S POWER SUPPLY DUE TO THE DEVICE FAILING TO POWER UP PROPERLY. AFTER CHANGING THE POWER SUPPLY, THE BIOMEDICAL ENGINEER TESTED THE DEVICE AND NOTED THE NO SOUND CONDITION. THE AVAILABLE INFORMATION DOES NOT SUPPORT THAT THERE WAS A NO SOUND CONDITION PRESENT PRIOR TO THE REPLACEMENT OF THE POWER SUPPLY AND THAT REPLACEMENT OF THE POWER SUPPLY BY THE BIOMED CAUSED THE NO SOUND CONDITION TO OCCUR. THE DEVICE MANUFACTURER PROVIDED THE USER WITH TROUBLESHOOTING IN ORDER TO DETERMINE THE SOURCE OF THE NO SOUND CONDITION (PINCHED WIRES, LOOSE CONNECTIONS, ETC...). THE USER WAS GOING TO TRY THE SUGGESTIONS AND CALL THE DEVICE MANUFACTURER BACK, IF NECESSARY. THE USER HAS NOT CALLED BACK FOR ADDITIONAL ASSISTANCE IN RESOLVING THE REPORTED PROBLEM. THIS SUPPORTS, THAT THE USER RESOLVED THE REPORTED PROBLEM ON THEIR OWN. NO ADDITIONAL INVESTIGATION OR ACTION IS WARRANTED OR PLANNED.

Description of Event or Problem · 1

THE USER STATED THAT THEY REPLACED THE DEVICE'S POWER SUPPLY AND NOW THEY ARE NOT GETTING ANY SOUND.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 INVIVO CORPORATION M10 PT MONITOR MHX INVIVO CORPORATION 20415

Patients

Seq Age Sex Outcome Treatment
1