FDA Adverse Event Malfunction Summary report: N

IIP

MDR report key: 1419194 · Received July 17, 2009

Report

Report Number
1419194
Event Type
Malfunction
Date Received
July 17, 2009
Date of Event
June 13, 2009
Report Date
June 24, 2009
Manufacturer
FUJIFILM MEDICAL SYSTEM USA, INC.
Product Code
LLZ
Product Problem
Yes
Report Source
User Facility report
Reporter Location
AZ, US
Reporter Occupation
NURSE

Narratives

Description of Event or Problem · 1

DELAY IN TREATMENT RELATED TO EQUIPMENT FAILURE ON 4 PATIENTS. THE IMAGES WERE FROZEN ON THE LIST AND WOULD NOT TRANSMIT ON THE FUJI READER EQUIPMENT. THE SYSTEM WAS REBOOTED WITHOUT CHANGE. A FEW HOURS LATER THE SYSTEM WAS AGAIN SHUT DOWN AND REBOOTED AND THE IMAGES THEN DID TRANSFER. IMAGES WERE REPEATED ON EQUIPMENT IN ANOTHER DEPARTMENT. THE NEXT DAY THE SAME ISSUE OCCURRED WITH 4 MORE PATIENTS AND THE SYSTEM WAS SHUT DOWN TO AWAIT EVALUATION BY THE MANUFACTURER. THIS PROBLEM WAS TRACED TO A COMPUTER VIRUS (CONFICKER) WHICH WAS FOUND TO BE AFFECTING 6 FUJI CR UNITS. THE HOSPITAL'S IMAGING SERVICE ENGINEER APPLIED A MICROSOFT PATCH (MS08-067) TO THE 6 FUJI UNITS TO PREVENT THE VIRUS FROM RE-INFECTING THE SYSTEMS.SUBSEQUENT TO THIS PROBLEM ONE OF THE FUJI UNITS EXPERIENCED A SHUTDOWN, WHICH WAS REPAIRED BY REPLACEMENT OF A DEFECTIVE POWER SUPPLY. THIS FAILURE IS NOT THOUGHT TO BE RELATED TO THE VIRUS ISSUE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 IIP COMPUTED RADIOGRAPHY READER AND WORKSTATION LLZ FUJIFILM MEDICAL SYSTEM USA, INC. IIP *

Patients

Seq Age Sex Outcome Treatment
1 *