FDA Adverse Event Injury Summary report: N

PRECISION XTRA/OPTIUM

MDR report key: 1414441 · Received July 13, 2009

Report

Report Number
2954323-2009-00996
Event Type
Injury
Date Received
July 13, 2009
Date of Event
June 15, 2009
Report Date
July 13, 2009
Manufacturer
ABBOTT DIABETES CARE INC., USA
Product Code
NBW
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THIS IS A FINAL REPORT. DURING THE COURSE OF TROUBLESHOOTING WITH ADC CUSTOMER SERVICE, IT WAS DISCOVERED THAT THE CUSTOMER WAS USING EXPIRED TEST STRIPS AND THE TEST STRIPS EXPIRED ON 05/31/2009. PRECISION METERS ARE DESIGNED TO DISPLAY AN ERROR MESSAGE WHEN THE TEST STRIPS ARE EXPIRED. IN ADDITION, THE CUSTOMER HAD ANOTHER VIAL OF TEST STRIPS AND WAS ABLE TO CALIBRATE THEIR METER TO THE NEW STRIP LOT CODE. THIS PRODUCT ISSUE DOES NOT INVOLVE A PRODUCT MALFUNCTION AND NO PRODUCT INVESTIGATION IS NECESSARY.

Description of Event or Problem · 1

THE CUSTOMER REPORTED RECEIVING AN ERROR MESSAGE ABOUT TWO AND A HALF WEEKS AGO ON THEIR PRECISION XTRA METER AND EXPERIENCED SWEATINESS, LOSS OF VISION AND FLANK PAIN. THE CUSTOMER WAS SEEN AT A HEALTH CARE FACILITY, DIAGNOSED WITH HYPERGLYCEMIA AND TREATED WITH INSULIN. THERE WAS NO REPORT OF DEATH OR PERMANENT IMPAIRMENT ASSOCIATED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PRECISION XTRA/OPTIUM BLOOD GLUCOSE MONITORING SYSTEM NBW ABBOTT DIABETES CARE INC., USA NA 43006

Patients

Seq Age Sex Outcome Treatment
1 UNK Required Intervention