FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 WITH INTEROPERABLE TECHNOLOGY: DEN180058

MDR report key: 14138070 · Received April 18, 2022

Report

Report Number
3013756811-2022-36628
Event Type
Malfunction
Date Received
April 18, 2022
Date of Event
March 1, 2022
Report Date
March 28, 2022
Manufacturer
TANDEM DIABETES CARE
Product Code
LZG
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 0

IT WAS REPORTED THAT MULTIPLE INTERMITTENT MINIMUM FILL NOTIFICATIONS OCCURRED AFTER THE USER FILLED THE CARTRIDGE WITH 100-300 UNITS OF INSULIN DURING THE LOAD SEQUENCE. THERE WAS NO REPORTED IMPACT TO THE CUSTOMER¿S BLOOD GLUCOSE LEVEL. CUSTOMER DECLINED TROUBLESHOOTING WITH TANDEM TECHNICAL SUPPORT TO RESOLVE THE ISSUE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2715978 T:SLIM X2 WITH INTEROPERABLE TECHNOLOGY: DEN180058 ALTERNATE CONTROLLER ENABLED INFUSION PUMP LZG TANDEM DIABETES CARE 1002717

Patients

Seq Age Sex Outcome Treatment
1 Unknown