FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY

MDR report key: 14135165 · Received April 18, 2022

Report

Report Number
3013756811-2022-39766
Event Type
Malfunction
Date Received
April 18, 2022
Date of Event
April 4, 2022
Report Date
April 4, 2022
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00850006613779
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE PUMP TOUCH SCREEN WAS DELAYED IN RESPONDING TO PRESSES. DURING TROUBLESHOOTING WITH TANDEM TECHNICAL SUPPORT, THE ISSUE WAS RESOLVED. ADDITIONALLY, IT WAS REPORTED THAT RESISTANCE WAS EXPERIENCED WHEN FILLING THE CARTRIDGE WITH INSULIN. THE ISSUE WAS RESOLVED BY PERFORMING A CARTRIDGE CHANGE. CUSTOMER¿S BLOOD GLUCOSE LEVEL WAS IN 200-294 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
657836 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1002717 00850006613779

Patients

Seq Age Sex Outcome Treatment
1 67 YR Male