FDA Adverse Event Malfunction Summary report: N

DEXCOM G6 CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 14074687 · Received April 11, 2022

Report

Report Number
3004753838-2022-042910
Event Type
Malfunction
Date Received
April 11, 2022
Date of Event
February 19, 2022
Report Date
April 11, 2022
Manufacturer
DEXCOM, INC.
Product Code
QBJ
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
ZA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

(B)(4). INITIAL REPORTER EMAIL ADDRESS - (B)(6). THIS MDR WAS PREVIOUSLY SUBMITTED ON 03/21/22 AT 01:09 PM PST WITH MFR# 3004753838-2022-042910. THE ACK2 WAS RECEIVED ON 03-21-2022 AT 16:21:38 WITH COREID: CI1647894020919.20432170@FDSLV86005_TE1 DAY 25. PER CDRH/CESUB ¿WE ARE UNABLE TO LOCATE THE BELOW SUBMISSIONS. THEY WERE NOT RECEIVED. PLEASE CHECK YOUR SUBMISSIONS FOR ANY ISSUES, REPACKAGE THEM PROPERLY AND RESUBMIT THEM." AS PER ESG/CDRH EMAIL ON 3/18/2022, THIS SUBMISSION IS CONSIDERED A TIMELY SUBMISSION.

Description of Event or Problem · 0

IT WAS REPORTED THAT SIGNAL LOSS OVER ONE HOUR OCCURRED. A REVIEW OF THE SHARE LOGS WAS PERFORMED AND SIGNAL LOSS WAS FOUND WITHIN THE INVESTIGATION WINDOW. THE ALLEGATION WAS CONFIRMED. THE PROBABLE CAUSE COULD NOT BE DETERMINED. NO INJURY OR MEDICAL INTERVENTION WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1581059 DEXCOM G6 CONTINUOUS GLUCOSE MONITORING SYSTEM CONTINUOUS GLUCOSE MONITOR QBJ DEXCOM, INC. 9445-24 5293742

Patients

Seq Age Sex Outcome Treatment
1 53 YR Male