FDA Adverse Event
Injury
Summary report: N
WATER PIK SONIC FUSION
MDR report key: 14053202
·
Received April 8, 2022
Report
- Report Number
- 0001712259-2022-00004
- Event Type
- Injury
- Date Received
- April 8, 2022
- Date of Event
- September 13, 2021
- Report Date
- April 8, 2022
- Manufacturer
- WATER PIK, INC.
- Product Code
- EFS
- PMA / PMN Number
- EXEMPT
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CO, US
- Reporter Occupation
- 501
Narratives
Description of Event or Problem · 0
CUSTOMER RETURNED PRODUCT TO WP CLAIMING USE OF FLOSSER CAUSED DAMAGE TO CUSTOMER'S BRIDGE. CUSTOMER APPROXIMATES PRODUCT HAD BEEN IN USE FOR 8-9 MONTHS; BRIDGE WAS INSTALLED IN EARLY 1980'S. CUSTOMER DID NOT SUBMIT DOCUMENTATION OF REPAIR OR REQUEST COMPENSATION FOR IT; STATED THEY ONLY WANTED TO VERIFY THE DEVICE PERFORMED TO SPECIFICATION. SF-02 PURCHASE PRICE REFUNDED, ISSUED COURTESY (B)(4). CUSTOMER HAS NOT CONTACTED CS SINCE INITIAL SEPTEMBER CONTACT SO IDENTIFYING APPROPRIATE INFORMATION FOR A FILING WAS EXTREMELY DIFFICULT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1283651 | WATER PIK SONIC FUSION | ORAL IRRIGATOR | EFS | WATER PIK, INC. | SF-02 | NONE PROVIDED |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Female | Other |