FDA Adverse Event Injury Summary report: N

WATER PIK SONIC FUSION

MDR report key: 14053202 · Received April 8, 2022

Report

Report Number
0001712259-2022-00004
Event Type
Injury
Date Received
April 8, 2022
Date of Event
September 13, 2021
Report Date
April 8, 2022
Manufacturer
WATER PIK, INC.
Product Code
EFS
PMA / PMN Number
EXEMPT
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
CO, US
Reporter Occupation
501

Narratives

Description of Event or Problem · 0

CUSTOMER RETURNED PRODUCT TO WP CLAIMING USE OF FLOSSER CAUSED DAMAGE TO CUSTOMER'S BRIDGE. CUSTOMER APPROXIMATES PRODUCT HAD BEEN IN USE FOR 8-9 MONTHS; BRIDGE WAS INSTALLED IN EARLY 1980'S. CUSTOMER DID NOT SUBMIT DOCUMENTATION OF REPAIR OR REQUEST COMPENSATION FOR IT; STATED THEY ONLY WANTED TO VERIFY THE DEVICE PERFORMED TO SPECIFICATION. SF-02 PURCHASE PRICE REFUNDED, ISSUED COURTESY (B)(4). CUSTOMER HAS NOT CONTACTED CS SINCE INITIAL SEPTEMBER CONTACT SO IDENTIFYING APPROPRIATE INFORMATION FOR A FILING WAS EXTREMELY DIFFICULT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1283651 WATER PIK SONIC FUSION ORAL IRRIGATOR EFS WATER PIK, INC. SF-02 NONE PROVIDED

Patients

Seq Age Sex Outcome Treatment
1 Female Other