FDA Adverse Event Malfunction Summary report: N

BD INSULIN SYRINGES WITH THE BD ULTRA FINE¿ NEEDLE

MDR report key: 14052624 · Received April 8, 2022

Report

Report Number
1920898-2022-00225
Event Type
Malfunction
Date Received
April 8, 2022
Date of Event
March 17, 2022
Report Date
April 19, 2022
Manufacturer
BD MEDICAL - DIABETES CARE
Product Code
FMF
PMA / PMN Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
JA
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

INITIAL REPORTER PHONE#: (B)(6). A DEVICE EVALUATION IS ANTICIPATED, BUT HAS NOT YET BEGUN. UPON COMPLETION OF THE INVESTIGATION, A SUPPLEMENTAL REPORT WILL BE FILED.

Additional Manufacturer Narrative · 0

THE FOLLOWING FIELDS WERE UPDATED DUE TO ADDITIONAL INFORMATION: D.9. DEVICE AVAILABLE FOR EVALUTION ?: YES D.9. RETURNED TO MANUFACTURER ON: 19-APR-2022. H.6. INVESTIGATION: A REVIEW OF THE DEVICE HISTORY RECORD WAS COMPLETED FOR BATCH # 1200370 ALL INSPECTIONS WERE PERFORMED PER THE APPLICABLE OPERATIONS QC SPECIFICATIONS. THERE WERE THREE (3) NOTIFICATIONS NOTED THAT DID NOT PERTAIN TO THE COMPLAINT. CUSTOMER RETURNED SAMPLES AND IMAGES OF A SINGLE 0.3ML SYRINGE. THE THUMBPRESS OF THE SYRINGE IS MISSING. THE DAMAGE TO THE PLUNGER INDICATES IT MAY HAVE BROKEN OFF. BASED ON THE IMAGES RECEIVED, EMBECTA WAS ABLE TO CONFIRM THE CUSTOMER¿S INDICATED FAILURE OF THE THUMBPRESS MISSING. ROOT CAUSE: MAINTENANCE DISPATCH (L2L) WAS REVIEWED, AND 2 DISPATCHES WERE OPENED FOR PLUNGER JAMS / NOT FEEDING DOWN THE RAIL. THE PLUNGERS ARE GUIDED DOWN A RAIL, SINGLE FILE, BY THE PLUNGER HEAD. A PLUNGER JAM CAN OCCUR WHEN PLUNGERS CROSS OVER ANOTHER PLUNGER WHEN LEAVING THE BOWL AND TRANSPORTING INTO THE RAIL. WHEN A JAM OCCURS, THE PLUNGERS ARE MANUALLY REMOVED HOWEVER IF THE JAM IS MINOR IT WILL DISSIPATE ON ITS OWN. A "PLUNGER JAM" MAY HAVE WEAKENED THE PLUNGER HEAD PRIOR TO ASSEMBLING THE SYRINGE.

Description of Event or Problem · 0

IT WAS REPORTED THAT 1 BD INSULIN SYRINGE WITH THE BD ULTRA FINE¿ NEEDLE HAD DAMAGED PRODUCT ISSUES. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: THE CUSTOMER REPORTED THAT THE THUMB PRESS WAS MISSING.

Description of Event or Problem · 0

IT WAS REPORTED THAT 1 BD INSULIN SYRINGE WITH THE BD ULTRA FINE¿ NEEDLE HAD DAMAGED PRODUCT ISSUES. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER : THE CUSTOMER REPORTED THAT THE THUMB PRESS WAS MISSING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1283619 BD INSULIN SYRINGES WITH THE BD ULTRA FINE¿ NEEDLE PISTON SYRINGE FMF BD MEDICAL - DIABETES CARE 1200370

Patients

Seq Age Sex Outcome Treatment
1 Unknown