BD INSULIN SYRINGES WITH THE BD ULTRA FINE¿ NEEDLE
Report
- Report Number
- 1920898-2022-00225
- Event Type
- Malfunction
- Date Received
- April 8, 2022
- Date of Event
- March 17, 2022
- Report Date
- April 19, 2022
- Manufacturer
- BD MEDICAL - DIABETES CARE
- Product Code
- FMF
- PMA / PMN Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- JA
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
INITIAL REPORTER PHONE#: (B)(6). A DEVICE EVALUATION IS ANTICIPATED, BUT HAS NOT YET BEGUN. UPON COMPLETION OF THE INVESTIGATION, A SUPPLEMENTAL REPORT WILL BE FILED.
THE FOLLOWING FIELDS WERE UPDATED DUE TO ADDITIONAL INFORMATION: D.9. DEVICE AVAILABLE FOR EVALUTION ?: YES D.9. RETURNED TO MANUFACTURER ON: 19-APR-2022. H.6. INVESTIGATION: A REVIEW OF THE DEVICE HISTORY RECORD WAS COMPLETED FOR BATCH # 1200370 ALL INSPECTIONS WERE PERFORMED PER THE APPLICABLE OPERATIONS QC SPECIFICATIONS. THERE WERE THREE (3) NOTIFICATIONS NOTED THAT DID NOT PERTAIN TO THE COMPLAINT. CUSTOMER RETURNED SAMPLES AND IMAGES OF A SINGLE 0.3ML SYRINGE. THE THUMBPRESS OF THE SYRINGE IS MISSING. THE DAMAGE TO THE PLUNGER INDICATES IT MAY HAVE BROKEN OFF. BASED ON THE IMAGES RECEIVED, EMBECTA WAS ABLE TO CONFIRM THE CUSTOMER¿S INDICATED FAILURE OF THE THUMBPRESS MISSING. ROOT CAUSE: MAINTENANCE DISPATCH (L2L) WAS REVIEWED, AND 2 DISPATCHES WERE OPENED FOR PLUNGER JAMS / NOT FEEDING DOWN THE RAIL. THE PLUNGERS ARE GUIDED DOWN A RAIL, SINGLE FILE, BY THE PLUNGER HEAD. A PLUNGER JAM CAN OCCUR WHEN PLUNGERS CROSS OVER ANOTHER PLUNGER WHEN LEAVING THE BOWL AND TRANSPORTING INTO THE RAIL. WHEN A JAM OCCURS, THE PLUNGERS ARE MANUALLY REMOVED HOWEVER IF THE JAM IS MINOR IT WILL DISSIPATE ON ITS OWN. A "PLUNGER JAM" MAY HAVE WEAKENED THE PLUNGER HEAD PRIOR TO ASSEMBLING THE SYRINGE.
IT WAS REPORTED THAT 1 BD INSULIN SYRINGE WITH THE BD ULTRA FINE¿ NEEDLE HAD DAMAGED PRODUCT ISSUES. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: THE CUSTOMER REPORTED THAT THE THUMB PRESS WAS MISSING.
IT WAS REPORTED THAT 1 BD INSULIN SYRINGE WITH THE BD ULTRA FINE¿ NEEDLE HAD DAMAGED PRODUCT ISSUES. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER : THE CUSTOMER REPORTED THAT THE THUMB PRESS WAS MISSING.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1283619 | BD INSULIN SYRINGES WITH THE BD ULTRA FINE¿ NEEDLE | PISTON SYRINGE | FMF | BD MEDICAL - DIABETES CARE | 1200370 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Unknown |