FDA Adverse Event Malfunction Summary report: N

ARCHITECT I1000SR

MDR report key: 14016583 · Received April 5, 2022

Report

Report Number
3016438761-2022-00140
Event Type
Malfunction
Date Received
April 5, 2022
Date of Event
March 14, 2022
Report Date
May 6, 2022
Manufacturer
ABBOTT LABORATORIES
Product Code
JJE
UDI-DI
00380740001537
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GR
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

AN EVALUATION IS IN PROCESS. A FOLLOW-UP REPORT WILL BE SUBMITTED WHEN THE EVALUATION IS COMPLETE. ALL AVAILABLE PATIENT INFORMATION WAS INCLUDED. ADDITIONAL PATIENT DETAILS ARE NOT AVAILABLE.

Additional Manufacturer Narrative · 0

AN ABBOTT FIELD SERVICE REPRESENTATIVE (FSR) WAS DISPATCHED DUE TO THE CUSTOMER REPORTING A FALSELY DECREASED TSH RESULT ON AN ARCHITECT I1000SR, SERIAL NUMBER (B)(6). THROUGH AN EXTENSIVE INVESTIGATION, THE FSR FOUND THAT THE TRIGGER_PRE-TRIGGER HEATER WAS LEAKING. THE FSR PERFORMED MULTIPLE TROUBLESHOOTING SERVICES INCLUDING THE REPLACEMENT OF THE ASSY, TRIGGER_PRE-TRIGGER HEATER, COMPLETE (ROHS), PART NUMBER 7-200599-02, WHICH RESOLVED THE ISSUE. NO SUBSEQUENT ISSUES HAVE BEEN REPORTED. A REVIEW OF THE INSTRUMENT HISTORY REVEALED NO CONTRIBUTING FACTORS DESCRIBED IN THIS COMPLAINT. A REVIEW OF LABELING AND HISTORICAL DATA WAS DONE, AND BOTH WERE ADEQUATE, WITH NO TRENDS FOUND. BASED ON ALL AVAILABLE INFORMATION AND ABBOTT DIAGNOSTICS' COMPLAINT INVESTIGATION, NO SYSTEMIC ISSUE OR PRODUCT DEFICIENCY WAS IDENTIFIED.

Description of Event or Problem · 0

THE CUSTOMER OBSERVED A FALSELY DECREASED ARCHITECT TSH RESULT FOR ONE PATIENT. THE FOLLOWING DATA WAS PROVIDED (CUSTOMER¿S REFERENCE RANGE IS 0.35-4.94 UIU/ML):SAMPLE ID (B)(6) INITIAL RESULT WAS 0.0706 UIU/ML. THE SAMPLE REPEATED AS 6.15 UIU/ML, WHICH BASED ON THE PATIENT¿S HISTORY, WAS DETERMINED TO BE THE CORRECT RESULT. THERE WAS NO IMPACT TO PATIENT MANAGEMENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
842189 ARCHITECT I1000SR ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JJE ABBOTT LABORATORIES 1L86-01 00380740001537

Patients

Seq Age Sex Outcome Treatment
1 Unknown ARC TSH RGT, 07K62-25, 36202UD00| ARC TSH RGT, 07K62-25, 36202UD00