FDA Adverse Event Malfunction Summary report: N

ON/GO COVID-19 ANTIGEN SELF-TEST

MDR report key: 13981055 · Received April 1, 2022

Report

Report Number
3003966368-2022-00109
Event Type
Malfunction
Date Received
April 1, 2022
Date of Event
January 28, 2022
Report Date
April 1, 2022
Manufacturer
ACCESS BIO INCORPORATE
Product Code
QKP
PMA / PMN Number
EUA210314
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

POSSIBLE ROOT CAUSES OF SUSPECTED FALSE NEGATIVE RESULTS DISCOVERED THROUGH AMAZON REVIEW ARE FOLLOWING: COMPLAINANT MIGHT MISINTERPRET TEST RESULTS. COMPLAINANT MIGHT NOT FOLLOW THE INSTRUCTIONS FOR USE (IFU) INADEQUATE SAMPLE COLLECTION (EXCESS BLOOD OR MUCUS ON SWAB). INTERPRETING RESULT BEFORE 10 MINUTES. NOT PERFORMING TEST IMMEDIATELY AFTER OPENING THE TEST DEVICE IN THE POUCH. POTENTIAL CONTACT WITH FOREIGN SUBSTANCES AND HOUSEHOLD CLEANING PRODUCTS DURING SAMPLE COLLECTION AND TESTING. OPERATING TEST OUTSIDE OF STORAGE CONDITIONS. EXCESSIVE BUFFER APPLICATION TO SAMPLE WELL OF TEST DEVICE. COMPLAINANT MIGHT NOT USE THE TEST IN ACCORDANCE WITH ITS INTENDED USE TESTING OUTSIDE OF FIRST 7 DAYS OF SYMPTOM ONSET TAKING HIGH DOSES OF BIOTIN (> 10 MG PER DAY) 13% OF FALSE NEGATIVE RESULTS ARE EXPECTED BASED ON PERFORMANCE CHARACTERISTICS CLAIMED FOR THIS TEST (87% PPA). TESTS MIGHT BE EXPOSED TO EXTREME ENVIRONMENTAL CONDITIONS DURING STORAGE. PCR TEST THAT SUBJECT #1 OF 2 PERFORMED MIGHT YIELD FALSE POSITIVE RESULTS. IT'S UNCLEAR WHEN THE SUBJECT#1 TESTED PCR. IN ORDER TO IDENTIFY THE TRUE ROOT CAUSE OF THIS ALLEGATION, ACCESS BIO NEEDS TO FURTHER COMMUNICATE WITH THE COMPLAINANT TO RULE OUT ABOVE POTENTIAL ROOT CAUSES. IN THE ABSENCE OF THE PERSONAL INFORMATION AND INABILITY TO COMMUNICATE WITH THE COMPLAINANT, IT WOULD BE DIFFICULT TO RULE OUT POTENTIAL ROOT CAUSES IDENTIFIED ABOVE.

Description of Event or Problem · 0

ME AND MY WIFE TESTED POSITIVE FOR COVID. STARTED TESTING OUR KIDS. THEY SHOWED NEGATIVE BUT STARTED SHOWING ALL THE SYMPTOMS WE HAD. GOT A PCR TEST ON ONE OF THEM AND THEY WERE POSITIVE. SO 2 TESTS, 2 FALSE NEGATIVES.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
761697 ON/GO COVID-19 ANTIGEN SELF-TEST COVID-19 ANTIGEN SELF-TEST QKP ACCESS BIO INCORPORATE

Patients

Seq Age Sex Outcome Treatment
1 Unknown