FDA Adverse Event Malfunction Summary report: N

ON/GO COVID-19 ANTIGEN SELF-TEST

MDR report key: 13980916 · Received April 1, 2022

Report

Report Number
3003966368-2022-00129
Event Type
Malfunction
Date Received
April 1, 2022
Date of Event
January 28, 2022
Report Date
April 1, 2022
Manufacturer
ACCESS BIO INCORPORATE
Product Code
QKP
PMA / PMN Number
EUA210314
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

POSSIBLE ROOT CAUSES OF SUSPECTED FALSE POSITIVE RESULTS DISCOVERED THROUGH AMAZON REVIEWS ARE FOLLOWINGS: 1. COMPLAINANT MIGHT MISINTERPRET TEST RESULTS. 2. COMPLAINANT MIGHT NOT FOLLOW THE INSTRUCTIONS FOR USE (IFU) A. INADEQUATE SAMPLE COLLECTION (EXCESS BLOOD OR MUCUS ON SWAB). B. INTERPRETING RESULT AFTER 15 MINUTES. C. NOT PERFORMING TEST IMMEDIATELY AFTER OPENING THE TEST DEVICE IN THE POUCH. D. POTENTIAL CONTACT WITH FOREIGN SUBSTANCES AND HOUSEHOLD CLEANING PRODUCTS DURING SAMPLE COLLECTION AND TESTING. E. OPERATING TEST OUTSIDE OF STORAGE CONDITIONS. 3. COMPLAINANT MIGHT NOT PERFORM THE TEST IN ACCORDANCE WITH ITS INTENDED USE. A. INADEQUATE SERIAL TESTING FOR AYMPTOMATIC PATIENT. 4. 2% OF FALSE POSITIVE RESULTS ARE EXPECTED BASED ON PERFORMANCE CHARACTERISTICS CLAIMED FOR THIS TEST (98% NPA). 5. IT'S UNCLEAR HOW THE COMPLAINANT VERIFIED THE FALSE POSITIVE RESULTS OF ON/GO COVID-19 ANTIGEN SELF-TEST. IN ORDER TO IDENTIFY THE TRUE ROOT CAUSE OF THIS ALLEGATION, ACCESS BIO NEEDS TO FURTHER COMMUNICATE WITH THE COMPLAINANT TO RULE OUT ABOVE POTENTIAL ROOT CAUSES. IN THE ABSENCE OF THE PERSONAL INFORMATION AND INABILITY TO COMMUNICATE WITH THE COMPLAINANT, IT WOULD BE DIFFICULT TO RULE OUT POTENTIAL ROOT CAUSES IDENTIFIED ABOVE.

Description of Event or Problem · 0

GAVE TWO FALSE POSITIVE RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
761692 ON/GO COVID-19 ANTIGEN SELF-TEST COVID-19 ANTIGEN SELF-TEST QKP ACCESS BIO INCORPORATE

Patients

Seq Age Sex Outcome Treatment
1 Unknown