STERRAD NX STERILIZER
Report
- Report Number
- 2084725-2009-00321
- Event Type
- Malfunction
- Date Received
- May 26, 2009
- Date of Event
- April 1, 2009
- Report Date
- April 29, 2009
- Manufacturer
- ADVANCED STERILIZATION PRODUCTS
- Product Code
- MLR
- PMA / PMN Number
- K042116
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- MO, US
- Reporter Occupation
- OTHER
Narratives
REFERENCE MDR#: 2084725-2009-00324.
THIS IS ASP'S ASSESSMENT OF A REPORT RECEIVED DURING A CLINICAL EDUCATION CONSULTANT (CEC) VISIT TO A (B)(6) MEDICAL CENTER. THE CUSTOMER STATED THAT THE STERRAD IS CAUSING THE LENS IN THEIR SCOPES TO TURN FOGGY AND UNCLEAR. THE CUSTOMER STATED THE SCOPES ARE APPROVED FOR USE WITH THE STERRAD SYSTEM. THE CEC ASSOCIATE EXPLAINED TO CUSTOMER THAT THEY NEED TO CHECK ON THE DECONTAMINATION PROCESS THAT THE ORERATING ROOM IS DOING BEFORE THEY SEND THE SCOPES DOWN FOR PROCESSING. THE CUSTOMER STATED DURING FOLLOW-UP, THAT IT WAS POSSIBLE THAT DURING THE OPERATION, THE SCOPE WAS DAMAGED, CAUSING MOISTURE TO LEAK THROUGH THE SEAL OF THE SCOPE. THEY ARE UNCERTAIN AS TO WHAT CAUSED THE LENS TO BE FOGGY OR UNCLEAR. THERE WERE NO PATIENTS OR INJURIES INVOLVED. BECAUSE THE CATALOG #S OF THE SCOPES ARE UNKNOWN, A STERRAD STERILITY GUIDE COMPATIBILITY SEARCH COULD NOT BE DONE TO CONFIRM WHETHER THE SCOPES WERE COMPATIBLE WITH THE SYSTEM. FOR THE STERRAD NX UNIT, SERIAL # (B)(4), THIS IS THE ONLY DAMAGED DEVICE COMPLAINT AT THE TIME OF THE REPORT. NO PARTS OF THE STERRAD NX UNIT WERE RETURNED OR REPLACED ACCORDING TO THE SERVICE ORDER HISTORY FOR THE UNIT. THE DEVICE HISTORY RECORD (DHR) FOR THIS UNIT WAS REVIEWED AND THERE WERE NO INDICATIONS OF ANY ISSUES. THERE HAVE NOT BEEN ANY RELATED COMPLAINTS FOR THE STERRAD NX SERIAL # (B)(4) SINCE THIS COMPLAINT. (B)(4). THE STERRAD NX DEFECTS PER MILLION OPPORTUNITIES (DPMO) CHART INDICATES THAT THERE IS NO INCREASING TREND FOR THE PROBLEM CODE "DAMAGE TO CUSTOMER DEVICE" AND (B)(4). THREE UNSUCCESSFUL ATTEMPTS WERE MADE TO THE CUSTOMER TO OBTAIN MORE INFORMATION AND HAVE THEM COMPLETE THE ASP DAMAGED DEVICE WORKSHEET. WITHOUT INFORMATION SUCH AS THE MODELS OF THE SCOPES USED AND OTHER DETAILS FROM THIS WORKSHEET, THIS ISSUE CANNOT BE INVESTIGATED FURTHER. ASP WILL CONTINUE TO MONITOR THIS ISSUE.
CUSTOMER ALLEGED THEY HAVE BEEN GETTING COMPLAINTS FROM THE OPERATING ROOM THAT THE STERRAD IS CAUSING THE LENS IN THEIR SCOPES TO TURN FOGGY AND UNCLEAR. THE ASP CLINICAL EDUCATION CONSULTANT (CEC) EXPLAINED TO THE CUSTOMER THAT SHE NEEDS TO CHECK ON THE DECONTAMINATION PROCESS THAT THE OPERATING ROOM IS DOING BEFORE THEY SEND THE SCOPES DOWN FOR PROCESSING. THE OPERATING ROOM DIRECTOR CLAIMS THAT BOTH THE ST200 AND THE STNX ARE CAUSING DAMAGE TO THEIR SCOPES. THE CUSTOMER SPOKE WITH THE DEVICE MFR AND CONFIRMED SCOPE COMPATIBILITY WITH THE NX. THE CUSTOMER STATED THE FOLLOWING: PERHAPS MOISTURE LEAKED THROUGH THE SEAL; A POSSIBILITY THAT DURING THE OPERATING PROCEDURE, THE DEVICE WAS DAMAGED CAUSING MOISTURE TO LEAK THROUGH THE SEAL; THERE WAS NO CANCELLATION DURING THE CYCLE; FOLLOWED THEIR USUAL CLEANING PROCEDURE; AFTER IT WAS STERILIZED, OPERATING ROOM STAFF OPENED THE WRAPPED DEVICE AND REPORTED THE LENS AS UNCLEAR/FOGGY. AT THIS TIME IT IS UNSURE WHAT CAUSED THE LENS TO BE FOGGY OR UNCLEAR. CUSTOMER INDICATED THERE WERE NO PT INJURIES.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | STERRAD NX STERILIZER | STERRAD EQUIPMENT (MLR) | MLR | ADVANCED STERILIZATION PRODUCTS | NA | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | ACMI |