FDA Adverse Event Malfunction Summary report: N

BD INSULIN SYRINGE WITH BD ULTRA-FINE¿ NEEDLE

MDR report key: 13865138 · Received March 23, 2022

Report

Report Number
1920898-2022-00183
Event Type
Malfunction
Date Received
March 23, 2022
Date of Event
March 8, 2022
Report Date
April 20, 2022
Manufacturer
BD MEDICAL - DIABETES CARE
Product Code
FMF
UDI-DI
00382908438032
PMA / PMN Number
K024112
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

A DEVICE EVALUATION IS ANTICIPATED, BUT HAS NOT YET BEGUN. UPON COMPLETION OF THE INVESTIGATION, A SUPPLEMENTAL REPORT WILL BE FILED.

Additional Manufacturer Narrative · 0

THE FOLLOWING FIELDS WERE UPDATED DUE TO ADDITIONAL INFORMATION: D9: DEVICE AVAILABLE FOR EVALUTION? YES. D9: RETURNED TO MANUFACTURER ON: 28-MAR-2022. H6: INVESTIGATION SUMMARY CUSTOMER RETURNED 9 SYRINGES IN AN OPEN POLYBAG FOR 0.3ML, 31 GAUGE, 8MM SYRINGES FROM LOT 9112698. EACH OF THE SYRINGES RETURNED FEATURES SOME FORM OF DAMAGE TO THE NECK OF THE PLUNGER IMMEDIATELY BEFORE THE THUMBPRESS ON THE PROXIMAL END OF THE SYRINGE. THIS DAMAGE RANGES FROM SOME POTENTIAL WEAR AND BENDING TO THE PLUNGER TO THE ENTIRE THUMBPRESS BEING BROKEN OFF. THE MINIMALLY DAMAGED SYRINGES WERE FUNCTIONALLY TESTED BY DRAWING WATER. THESE SYRINGES WERE ALL CAPABLE OF DRAWING FLUIDS, BUT CANNOT BE USED TO DRAW/DELIVER INSULIN AS INTENDED BASED ON THE DAMAGE AROUND THE THUMBPRESSES. A REVIEW OF THE DEVICE HISTORY RECORD WAS COMPLETED FOR BATCH #9112698. ALL INSPECTIONS AND CHALLENGES WERE PERFORMED PER THE APPLICABLE OPERATIONS QC SPECIFICATIONS EXCEPT AS NOTED BELOW. THERE WERE ZERO (0) NOTIFICATIONS NOTED THAT PERTAINED TO THE COMPLAINT. BASED ON THE SAMPLES RECEIVED, EMBECTA WAS ABLE TO CONFIRM THE CUSTOMER¿S INDICATED FAILURE OF THE SYRINGES BEING DIFFICULT TO OPERATE BASED ON THE DAMAGE AROUND THE THUMBPRESSES. ROOT CAUSE: MAINTENANCE DISPATCH (L2L) WAS REVIEWED, AND A DISPATCH WAS INITIATED FOR PREP DAIL INHIBIT GATE JAMS. AT THE TRANSPORT RAIL FEEDING INTO THE INDEX DIAL / TUBE, THE SYRINGES WERE GOING IN AT A ANGLE CAUSING DAMAGE TO ONE END OF THE SYRINGE.

Description of Event or Problem · 0

IT WAS REPORTED THAT SEVERAL BD INSULIN SYRINGE WITH BD ULTRA-FINE¿ NEEDLE THUMB PRESSES WERE BROKEN AND WOULD NOT DRAW UP INSULIN. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: "CONSUMER REPORTED FOUND 3 BOXES TO HAVE BROKEN THUMB PRESSES ON THE PLUNGER RODS. CONSUMER REPORTED TRIED TO USE THE SYRINGE WITH BROKEN THUMB PRESS AND FOUND THEY WOULD NOT DRAW UP INSULIN. JUST AIR."

Description of Event or Problem · 0

IT WAS REPORTED THAT SEVERAL BD INSULIN SYRINGE WITH BD ULTRA-FINE¿ NEEDLE THUMB PRESSES WERE BROKEN AND WOULD NOT DRAW UP INSULIN. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: "CONSUMER REPORTED FOUND 3 BOXES TO HAVE BROKEN THUMB PRESSES ON THE PLUNGER RODS. CONSUMER REPORTED TRIED TO USE THE SYRINGE WITH BROKEN THUMB PRESS AND FOUND THEY WOULD NOT DRAW UP INSULIN. JUST AIR"

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
767975 BD INSULIN SYRINGE WITH BD ULTRA-FINE¿ NEEDLE PISTON SYRINGE FMF BD MEDICAL - DIABETES CARE 328438 9112698 00382908438032

Patients

Seq Age Sex Outcome Treatment
1 Unknown