FDA Adverse Event Malfunction Summary report: N

MINIMED 770G US SYSTEM BLE CONNECT 3.0 MG/DL

MDR report key: 13824662 · Received March 19, 2022

Report

Report Number
2032227-2022-154881
Event Type
Malfunction
Date Received
March 19, 2022
Date of Event
September 12, 2021
Report Date
March 17, 2022
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZP
UDI-DI
000000763000439859
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

THIS REPORT IS PART OF A RETROSPECTIVE REVIEW AND REMEDIATION EFFORTS IN RESPONSE TO A WARNING LETTER. (B)(4). S/W VERSION 5.2A. RETAINER RING=BLACK. CUSTOMER COMPLAINED ON 09/12/2021 THE PUMP ALARMED INSULIN FLOW BLOCKED AND PUMP ERROR 82. UNIT PASSED THE SELF TEST, DISPLACEMENT TEST, REWIND TEST, PRIME/SEATING TEST, BASIC OCCLUSION TEST, FORCE SENSOR TEST AND OCCLUSION TEST. NO PUMP ERROR 82 ALARMS OR UNEXPECTED INSULIN FLOW BLOCKED ALARMS NOTED DURING TESTING. UNIT SUCCESSFULLY DOWNLOADED TO THUMPS. CONFIRMED IN THE PUMP HISTORY DOWNLOAD THE PUMP ALARMED INSULIN FLOW BLOCKED ALARM ON 09/12/2021 08:00:00.000 AND PUMP ERROR 82 ON 09/12/2021 08:01:00.000 DUE TO MOISTURE DAMAGE TO THE PCB1 BOARD. FOUND MOISTURE DAMAGE TO MOTOR ASSEMBLY, PCB1 BOARD AND PCB2 BOARD DURING VISUAL INSPECTION. THE FOLLOWING WERE NOTED DURING VISUAL INSPECTION: CORRODED ELECTRONIC ASSEMBLIES, CORRODED MOTOR HOME SWITCH, SCRATCHED CASE, PILLOWING KEYPAD OVERLAY AND CRACKED CASE ABOVE THE ARROW AND BATTERY CAP ICON. THE P-CAP/RESERVOIR DOES LOCK PROPERLY. NO PUMP ERROR 82 ALARMS OR UNEXPECTED INSULIN FLOW BLOCKED ALARMS NOTED DURING TESTING. HOWEVER, CONFIRMED IN THE PUMP HISTORY DOWNLOAD THE PUMP ALARMED INSULIN FLOW BLOCKED ALARM ON 09/12/2021 08:00:00.000 AND PUMP ERROR 82 ON 09/12/2021 08:01:00.000 DUE TO MOISTURE DAMAGE TO THE PCB1 BOARD.

Description of Event or Problem · 0

MEDTRONIC RECEIVED INFORMATION THAT PUMP ERROR 82, NO DELIVERY/OCCLUSION ALARM - UNKNOWN TIMING OCCURRED. THERE WAS NO ADVERSE IMPACT OR CONSEQUENCE REPORTED AS A RESULT OF THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
631805 MINIMED 770G US SYSTEM BLE CONNECT 3.0 MG/DL ARTIFICIAL PANCREAS DEVICE SYSTEM, SINGLE HORMONAL CONTROL OZP MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-1880 HG599U0ZZ 000000763000439859

Patients

Seq Age Sex Outcome Treatment
1 68 YR Unknown