FDA Adverse Event Malfunction Summary report: N

*

MDR report key: 1375923 · Received April 22, 2009

Report

Report Number
1375923
Event Type
Malfunction
Date Received
April 22, 2009
Date of Event
April 9, 2009
Report Date
April 22, 2009
Manufacturer
NEW STAR LASERS, INC.
Product Code
GEX
Product Problem
Yes
Report Source
User Facility report
Reporter Location
NY, US
Reporter Occupation
RISK MANAGER

Narratives

Description of Event or Problem · 1

WHILE A PATIENT WAS UNDERGOING CYSTO/URETEROSCOPY AND LASER LITHOTRIPSY, ATTEMPTS TO FIRE THE NEW STAR LASER WERE UNSUCCESSFUL, AND AN "ERROR 17" WAS DISPLAYED, WHICH MEANS "LOW LASER OUTPUT". THE SURGEON WAS ABLE TO PROCEED WITH THE PROCEDURE USING AN ELECTRO-LITHOTRIPTOR. THE LASER WAS CALIBRATED AND TESTED BY THE THIRD PARTY COMPANY WHICH IS CONTRACTED TO PROVIDE MAINTENANCE SERVICE ON THE LASER.THE SURGEON NOTED THAT THERE WAS NO ADVERSE IMPACT TO THE PATIENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 * LASER, HO:YAG, GENERAL PURPOSE GEX NEW STAR LASERS, INC. NS1500 *

Patients

Seq Age Sex Outcome Treatment
1 63 YR