FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY

MDR report key: 13735604 · Received March 11, 2022

Report

Report Number
3013756811-2022-25569
Event Type
Malfunction
Date Received
March 11, 2022
Date of Event
February 22, 2022
Report Date
February 23, 2022
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00850006613380
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AR, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. PER TANDEM USER GUIDE: ONLY USE U-100 HUMALOG OR U-100 NOVOLOG WITH YOUR PUMP. ONLY U-100 HUMALOG AND NOVOLOG HAVE BEEN TESTED AND FOUND TO BE COMPATIBLE FOR USE IN THE PUMP. USE OF INSULIN WITH LESSER OR GREATER CONCENTRATION CAN RESULT IN UNDER DELIVERY OR OVER DELIVERY OF INSULIN. THIS CAN CAUSE HYPOGLYCEMIA (LOW BG) OR HYPERGLYCEMIA (HIGH BG) EVENTS. PER TANDEM USER GUIDE: ALWAYS REMOVE ALL AIR BUBBLES FROM THE CARTRIDGE BEFORE BEGINNING INSULIN DELIVERY. ENSURE THERE ARE NO AIR BUBBLES WHEN DRAWING INSULIN INTO THE FILLING SYRINGE, HOLD THE PUMP WITH THE WHITE FILL PORT POINTED UP WHEN FILLING THE TUBING, AND ENSURE THAT THERE ARE NO AIR BUBBLES IN THE TUBING WHEN FILLING. AIR IN THE SYSTEM TAKES SPACE WHERE INSULIN SHOULD BE AND CAN AFFECT INSULIN DELIVERY.

Description of Event or Problem · 0

IT WAS REPORTED THAT INTERMITTENT OCCLUSION ALARMS OCCURRED. SYSTEM CHECK WAS PERFORMED WITH TANDEM TECHNICAL SUPPORT AND THERE WAS A BLOCKAGE IN THE CARTRIDGE. CUSTOMER CHANGED THE CARTRIDGE AND RESUMED INSULIN THERAPY. REPORTEDLY THE CUSTOMER IS USING LYUMJEV INSULIN, AND PERFORMING THE CARTRIDGE AIR REMOVAL STEP AFTER LOADING THE CARTRIDGE. TANDEM CLINICAL SUPPORT INFORMED CUSTOMER THAT USING LYUMJEV INSULIN, AND PERFORMING THE CARTRIDGE AIR REMOVAL STEP AFTER LOADING THE CARTRIDGE, IS OFF LABEL PER THE USER GUIDE. CUSTOMER¿S BLOOD GLUCOSE LEVEL WAS 260-380 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1219629 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1002717 M973081 00850006613380

Patients

Seq Age Sex Outcome Treatment
1 66 YR Male INFUSION SET: VARISOFTINSULIN: LYUMJEV