FDA Adverse Event Malfunction Summary report: N

COBAS INTEGRA 400 PLUS

MDR report key: 1371885 · Received February 16, 2009

Report

Report Number
1823260-2009-01233
Event Type
Malfunction
Date Received
February 16, 2009
Date of Event
February 9, 2009
Report Date
February 16, 2009
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K951595
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NE, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

THE FIELD SERVICE REP WAS UNABLE TO DUPLICATE THE ISSUE AND COULD NOT FIND A PROBLEM. HE ADDED AN EXTRA WASH CYCLE FROM THE LATEST TEST APPLICATION SOFTWARE UPDATE. PRECISION CHECKS WERE PERFORMED TO VERIFY ANALYZER PERFORMANCE.

Description of Event or Problem · 1

USER STATED SHE HAD THREE PTS IN A ROW WITH ERRONEOUS RESULTS. USER REPEATED SAMPLES, SOME WERE REMIXED AND REPEATED, AND SOME REPOURED INTO SAMPLE CUPS AND REPEATED, THEN REPEATED A SECOND TIME. SOME WERE RECENTRIFUGED AND REPEATED. NO INFO WAS PROVIDED TO DETERMINE HOW EACH SAMPLE WAS HANDLED. NONE WERE REPORTED UNTIL TWO RESULTS MATCHED FOR EACH OF THE ANALYTES IN QUESTION FOR EACH OF THE THREE SAMPLES. SAMPLE 1: BICARBONATE RESULTS WERE GREATER THAN 50, 43, 26 AND 24 MMOL PER L; CALCIUM RESULTS WERE 16.2, 15.7, 9.9 AND 9.7 MG PER DL. SAMPLE 2: SODIUM RESULTS WERE 162, 133 AND 132 MMOL PER L; POTASSIUM RESULTS WERE 7.4, 6.1, 5.8, 6.1 AND 6.1 MMOL PER L. SAMPLE 3: BICARBONATE RESULTS WERE 47, 25 AND 25 MMOL PER L; CALCIUM RESULTS WERE 14.9, 9.2 AND 9.3 MG PER DL; TOTAL PROTEIN RESULTS WERE 10.4, 7.8, 7.8 AND 7.9 G PER DL; ALP RESULTS WERE 151, 93 AND 94 U PER L. NO TREATMENT WAS RECEIVED AS A RESULT OF THIS INCIDENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COBAS INTEGRA 400 PLUS CLINICAL CHEMISTRY ANALYZER - JJE JJE ROCHE DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1 UNK