FDA Adverse Event Malfunction Summary report: N

HCI S&N POW/POW MAX

MDR report key: 13695239 · Received March 8, 2022

Report

Report Number
1221934-2022-00781
Event Type
Malfunction
Date Received
March 8, 2022
Date of Event
January 7, 2022
Manufacturer
DEPUY MITEK LLC US
Product Code
HRX
PMA / PMN Number
K954465
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NJ, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

ADDITIONAL NARRATIVE: UDI: (B)(4). INVESTIGATION SUMMARY: THE COMPLAINT DEVICE WAS RECEIVED AND TESTED. VISUAL OBSERVATION REVEALED THE CABLE AND INTERNAL WIRING IS BROKE AND EXPOSED. ALTHOUGH WE CANNOT DETERMINE AT WHAT POINT IN TIME THE CABLE BROKE, IT CAN BE CONCLUDED THAT THIS IS THE ROOT CAUSE FOR THE FAILURE OF THE DEVICE. DURING THE INVESTIGATION, NO PRODUCT DESIGN OR MANUFACTURING ISSUES WERE OBSERVED THAT MAY HAVE CONTRIBUTED TO THE COMPLAINT CONDITION. BASED ON THE INVESTIGATION FINDINGS, IT HAS BEEN DETERMINED THAT NO CORRECTIVE AND/OR PREVENTATIVE ACTION IS PROPOSED. HOWEVER, DEPUY SYNTHES MITEK WILL CONTINUE TO TRACK ANY RELATED COMPLAINTS WITHIN THIS DEVICE FAMILY AS A MEANS OF MONITORING THE EXTENT TO WHICH THIS COMPLAINT IS OBSERVED IN THE FIELD.

Description of Event or Problem · 0

IT WAS REPORTED BY THE CUSTOMER THAT THE HCI S&N POW/POW MAX CABLE DEVICE HAD AN UNSPECIFIED MALFUNCTION. DURING IN-HOUSE ENGINEERING EVALUATION, IT WAS DETERMINED THAT THE CABLE AND INTERNAL WIRING WERE BROKEN AND EXPOSED. THERE WAS NO PROCEDURE NOR PATIENT INVOLVEMENT REPORTED. NO ADDITIONAL INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1260226 HCI S&N POW/POW MAX LINE-POWERED SHAVER SYSTEM HANDPIECE ELECTRICAL CABLE HRX DEPUY MITEK LLC US C42AF0181

Patients

Seq Age Sex Outcome Treatment
1 Unknown