FDA Adverse Event Malfunction Summary report: N

ATELLICA SAMPLE HANDLER PRIME

MDR report key: 13655389 · Received March 2, 2022

Report

Report Number
2432235-2022-00064
Event Type
Malfunction
Date Received
March 2, 2022
Date of Event
February 10, 2022
Report Date
March 2, 2022
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS INC.
Product Code
JJE
UDI-DI
00630414002439
PMA / PMN Number
K161954
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FI
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

AN OUTSIDE THE UNITED STATES CUSTOMER CONTACTED SIEMENS TO REPORT THAT A SAMPLE ID BARCODE MISREAD OCCURRED FOR ONE PATIENT SAMPLE WHEN USING AN ATELLICA SAMPLE HANDLER PRIME (SHP) ANALYZER HANDHELD BARCODE READER. A SIEMENS CUSTOMER SERVICE ENGINEER (CSE) WAS DISPATCHED TO THE CUSTOMER SITE TO INSPECT THE ANALYZER. THE CSE FOUND THAT THE CUSTOMER PRINTED A NEW BARCODE LABEL TO USE FOR THE MANUAL DILUTION AND THE ANALYZER INTERPRETED THE SAMPLE ID INCORRECTLY. THE CUSTOMER WAS NOT ABLE TO PROVIDE THE SAMPLE TUBE THAT HAD THE MISREAD. THE CSE USED THE CUSTOMER'S PRINTER TO GENERATE A NEW LABEL WITH SAMPLE ID (B)(4), THEN USED THE HANDHELD BARCODE READER TO SCAN THE LABEL. THE LABEL READ CORRECTLY TEN TIMES INDICATING THE HANDHELD BARCODE READER WAS OPERATING CORRECTLY. THE CAUSE OF THE SAMPLE ID MISREAD IS UNKNOWN. THE ANALYZER IS PERFORMING WITHIN SPECIFICATIONS. NO FURTHER EVALUATION OF THIS ANALYZER IS NEEDED.

Description of Event or Problem · 0

A SAMPLE ID BARCODE MISREAD OCCURRED FOR ONE PATIENT SAMPLE WHEN USING AN ATELLICA SAMPLE HANDLER PRIME (SHP) ANALYZER HANDHELD BARCODE READER. THE SAMPLE WAS TESTED FOR CREATINE KINASE. THE TEST RESULT WAS RELEASED TO THE PHYSICIAN(S) AND LATER RECALLED WHEN THE BARCODE MISREAD WAS REALIZED. THERE ARE NO KNOWN REPORTS OF PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO THE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
339199 ATELLICA SAMPLE HANDLER PRIME ATELLICA SAMPLE HANDLER PRIME JJE SIEMENS HEALTHCARE DIAGNOSTICS INC. ATELLICA SAMPLE HANDLER PRIME 00630414002439

Patients

Seq Age Sex Outcome Treatment
1 29 YR Male