FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY

MDR report key: 13584839 · Received February 23, 2022

Report

Report Number
3013756811-2022-19652
Event Type
Malfunction
Date Received
February 23, 2022
Date of Event
February 9, 2022
Report Date
February 9, 2022
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00850006613762
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AL, US
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

THE DEVICE HAS BEEN RECEIVED FOR EVALUATION; HOWEVER, DEVICE EVALUATION IS NOT YET COMPLETE. A SUPPLEMENTAL REPORT WILL BE SUBMITTED UPON COMPLETION OF THE EVALUATION.

Description of Event or Problem · 0

IT WAS REPORTED THAT A MINIMUM FILL NOTIFICATION OCCURRED AFTER THE USER FILLED THE CARTRIDGE WITH 162-172 UNITS OF INSULIN DURING THE LOAD SEQUENCE WITH MULTIPLE CARTRIDGES. ADDITIONALLY, IT WAS REPORTED THAT THE TOUCHSCREEN WAS INTERMITTENTLY UNRESPONSIVE. REPORTEDLY, THE CUSTOMER PERFORMED A PUMP RESET PRIOR TO TROUBLESHOOTING WITH TANDEM TECHNICAL SUPPORT, AND THE TOUCHSCREEN RESPONDED TO PRESSES. THE CUSTOMER REVERTED TO AN ALTERNATE METHOD OF INSULIN THERAPY, AND THE PUMP WAS REPLACED TO MAINTAIN CUSTOMER SATISFACTION. CUSTOMER¿S BLOOD GLUCOSE LEVEL WAS 120-445 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
905558 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1002717 00850006613762

Patients

Seq Age Sex Outcome Treatment
1 15 YR Female INFUSION SET: AUTOSOFT 90INSULIN: NOVOLOG / NOVOR