FDA Adverse Event
Malfunction
Summary report: N
T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY
MDR report key: 13584839
·
Received February 23, 2022
Report
- Report Number
- 3013756811-2022-19652
- Event Type
- Malfunction
- Date Received
- February 23, 2022
- Date of Event
- February 9, 2022
- Report Date
- February 9, 2022
- Manufacturer
- TANDEM DIABETES CARE
- Product Code
- QFG
- UDI-DI
- 00850006613762
- PMA / PMN Number
- K201214
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- AL, US
- Reporter Occupation
- OTHER
- Health Professional
- N
Narratives
Additional Manufacturer Narrative · 0
THE DEVICE HAS BEEN RECEIVED FOR EVALUATION; HOWEVER, DEVICE EVALUATION IS NOT YET COMPLETE. A SUPPLEMENTAL REPORT WILL BE SUBMITTED UPON COMPLETION OF THE EVALUATION.
Description of Event or Problem · 0
IT WAS REPORTED THAT A MINIMUM FILL NOTIFICATION OCCURRED AFTER THE USER FILLED THE CARTRIDGE WITH 162-172 UNITS OF INSULIN DURING THE LOAD SEQUENCE WITH MULTIPLE CARTRIDGES. ADDITIONALLY, IT WAS REPORTED THAT THE TOUCHSCREEN WAS INTERMITTENTLY UNRESPONSIVE. REPORTEDLY, THE CUSTOMER PERFORMED A PUMP RESET PRIOR TO TROUBLESHOOTING WITH TANDEM TECHNICAL SUPPORT, AND THE TOUCHSCREEN RESPONDED TO PRESSES. THE CUSTOMER REVERTED TO AN ALTERNATE METHOD OF INSULIN THERAPY, AND THE PUMP WAS REPLACED TO MAINTAIN CUSTOMER SATISFACTION. CUSTOMER¿S BLOOD GLUCOSE LEVEL WAS 120-445 MG/DL.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 905558 | T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY | ALTERNATE CONTROLLER ENABLED INFUSION PUMP | QFG | TANDEM DIABETES CARE | 1002717 | 00850006613762 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 15 YR | Female | INFUSION SET: AUTOSOFT 90INSULIN: NOVOLOG / NOVOR |