FDA Adverse Event Other Summary report: N

SONICARE HEALTHY WHITE

MDR report key: 1357973 · Received April 6, 2009

Report

Report Number
3026630-2009-00001
Event Type
Other
Date Received
April 6, 2009
Date of Event
March 8, 2009
Report Date
March 16, 2009
Manufacturer
PHILIPS ORAL HEALTHCARE
Product Code
JEQ
PMA / PMN Number
K040416
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

DIGITAL PHOTOGRAPHS PROVIDED BY CONSUMER WERE REVIEWED BY THE TOOLING MANAGER AND THE SUPPLIER QUALITY ENGINEER. THESE WERE COMPARED TO INTERNAL COMPONENTS. OTHER INFORMATION: HEALTHY WHITE POWERED TOOTHBRUSH WAS USED TWICE. THE FAILURE MODE WAS NOTED TO BE CAUSED BY UNUSUAL EXCESSIVE PRESSURE OPPOSITE TO NORMAL METHOD OF USE. THE CUSTOMER WAS NOT CLEAR IN THEIR ACTIONS AT THE TIME OF THE INCIDENT, BUT IT WAS COMMUNICATED THEY WERE NOT IN THE BATHROOM.

Description of Event or Problem · 1

CUSTOMER REPORTED BRUSH HEAD SNAPPED OFF IN HIS MOUTH WHILE HE WAS BRUSHING HIS BACK MOLARS. HE SUBSEQUENTLY GOT THE BRUSH HEAD LODGED IN HIS THROAT. HE WAS ABLE TO WORK IT UP IN HIS THROAT, USING COUGHING AND GAGING REFLEXES, TO A POSITION WHERE HE COULD PULL IT OUT WITH HIS FINGERS. THE CUSTOMER WAS TAKEN TO THE HOSPITAL FOR AN XRAY AND INSTRUCTED TO HAVE CLOSE SUPERVISION AT HOME THAT EVENING AND TO WATCH FOR THROAT SWELLING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SONICARE HEALTHY WHITE TOOTHBRUSH, POWERED JEQ PHILIPS ORAL HEALTHCARE HX6711

Patients

Seq Age Sex Outcome Treatment
1 26 YR Other