FDA Adverse Event Malfunction Summary report: N

VITROS ECIQ IMMUNODIAGNOSTIC SYSTEM

MDR report key: 1356011 · Received February 12, 2009

Report

Report Number
1319681-2009-00031
Event Type
Malfunction
Date Received
February 12, 2009
Date of Event
January 15, 2009
Report Date
January 15, 2009
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
JJE
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CT, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

INVESTIGATION INTO THIS FIRST SAMPLE EVENT HAS DETERMINED THAT THE ROOT CAUSE WAS INSTRUMENT RELATED. A LUMINOMETER SIGNAL PROCESSOR BOARD WAS REPLACED AND THE INSTRUMENT WAS RETURNED TO WORKING ORDER. THE EVENT TOOK PLACE DURING AN INSTRUMENT CROSSOVER ASSESSMENT AND PATIENT RESULTS WERE NOT BEING REPORTED AT THE TIME.

Description of Event or Problem · 1

A CUSTOMER OBSERVED FALSE NEGATIVE RESULTS ON A QUALITY CONTROL FLUID (ASSAYED 2009) USING VITROS IMMUNODIAGNOSTICS PRODUCT ANTI-HBC IGM REAGENT ON THE VITROS ECIQ SYSTEM. AN ALTERNATE VITROS ECIQ SYSTEM REPORTED POSITIVE RESULTS WHICH WERE CONSISTENT WITH THE QUALITY CONTROL FLUID ASSIGNED VALUE. NO PATIENT RESULT WAS REPORTED. THERE WAS NO REPORT OF PATIENT HARM AS A RESULT OF THIS EVENT. THIS REPORT CORRESPONDS TO ORTHO CLINICAL DIAGNOSTICS, INC.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 VITROS ECIQ IMMUNODIAGNOSTIC SYSTEM IMMUNODIAGNOSTIC ANALYZER JJE ORTHO-CLINICAL DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1