FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY

MDR report key: 13549884 · Received February 17, 2022

Report

Report Number
3013756811-2022-15874
Event Type
Malfunction
Date Received
February 17, 2022
Date of Event
January 27, 2022
Report Date
February 17, 2022
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00853052007295
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MD, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE PUMP BATTERY WAS DEPLETING QUICKLY. MULTIPLE FOLLOW-UP ATTEMPTS WERE MADE BY TANDEM TECHNICAL SUPPORT TO COMPLETE TROUBLESHOOTING; HOWEVER, NO RESPONSE WAS RECEIVED. CUSTOMER'S BLOOD GLUCOSE LEVEL WAS 163-400 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1863332 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1000354 00853052007295

Patients

Seq Age Sex Outcome Treatment
1 36 YR Male INFUSION SET: AUTOSOFT 90INSULIN: HUMALOG