FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY

MDR report key: 13523772 · Received February 14, 2022

Report

Report Number
3013756811-2022-13199
Event Type
Malfunction
Date Received
February 14, 2022
Date of Event
January 30, 2022
Report Date
February 14, 2022
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

DEVICE NOT RETURNED.

Description of Event or Problem · 0

IT WAS REPORTED THAT AIR BUBBLES WERE OBSERVED IN THE INFUSION SET TUBING. REPORTEDLY, THE CUSTOMER LOADED CARTRIDGES WITH COLD INSULIN. TANDEM TECHNICAL SUPPORT (CTS) EDUCATED THE CUSTOMER REGARDING CARTRIDGE/INSULIN LABELING. CTS GUIDED THE CUSTOMER THROUGH PRIMING THE AIR BUBBLES OUT. CUSTOMER'S BLOOD GLUCOSE RANGED FROM 232-233 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
110664 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1002717

Patients

Seq Age Sex Outcome Treatment
1 66 YR Male INFUSION SET: VARISOFT, INSULIN: NOVOLOG