640G INSULIN PUMP MMT-1712K
Report
- Report Number
- 2032227-2022-107960
- Event Type
- Malfunction
- Date Received
- February 2, 2022
- Date of Event
- July 23, 2021
- Report Date
- February 1, 2022
- Manufacturer
- MEDTRONIC PUERTO RICO OPERATIONS CO.
- Product Code
- OYC
- UDI-DI
- 000000763000192143
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- GM
- Reporter Occupation
- OTHER
Narratives
RETAINER RING = CLEAR. CUSTOMER RETURNED PUMP FOR AN CHARGE/BATTERY LASTS LESS THAN EXPECTED ON 07/23/2021. TEST P-CAP AND RESERVOIR LOCKED PROPERLY INTO RESERVOIR COMPARTMENT DURING TESTING. THE PUMP PASSED THE DISPLACEMENT TEST, ACTIVE CURRENT TEST, SLEEP CURRENT MEASUREMENT TEST AND SELF TEST. NO POWER LOSS ANOMALY NOTED DURING TESTING. SUCCESSFULLY DOWNLOADED HISTORY FILES AND TRACES USING THUS TOOL. THE POWER MANAGEMENT GRAPH CONFIRMED THE UNLOADED VOLTAGE (UL VLITH) AND LOADED VOLTAGE (LOADED VLITH) WERE WITHIN SPEC RANGE. NO ALARMS OR ALERTS NOTED DURING TESTING, HOWEVER, LOW BATTERY ALERT (104)-07/23/2021 00:22:00.000, BATTERY REMOVED (84)-07/23/2021 01:04:16.000, BATT OUT LIMIT (6)-07/23/2021 18:52:21.000 AND FAILED BATT TEST (58)-07/23/2021 06:38:38.000 WERE FOUND IN THE HISTORY FILES. PUMP WAS CUT OPEN TO PERFORM VISUAL INSPECTION AND FOUND NO EVIDENCE OF PHYSICAL OR MOISTURE DAMAGE ON THE ELECTRONIC ASSEMBLY, MOTOR, OR FORCE SENSOR. THE FOLLOWING WERE NOTED DURING VISUAL INSPECTION: CRACKED LCD WINDOW, CRACKED RESERVOIR TUBE LIP, CRACKED KEYPAD OVERLAY AND FADED SERIAL NUMBER LABEL. IN SUMMARY, CUSTOMER ALLEGED BATTERY LASTS LESS THAN EXPECTED NOT CONFIRMED. (B)(4). A COMPLETE ANALYSIS AND TESTING OF THE INSULIN PUMP SHOWED THAT IT WAS FUNCTIONING PROPERLY AND PASSED ALL FUNCTIONAL TESTING. AFTER TESTING IT WAS CONCLUDED THAT THE DEVICE OPERATED WITHIN SPECIFICATIONS. THE INSULIN PUMP INVOLVED IN THIS EVENT IS THE 640G INSULIN INFUSION PUMP, WHICH IS NOT MARKETED IN THE UNITED STATES. HOWEVER, THE DEVICE IS SIMILAR TO THE PARADIGM REAL-TIME INSULIN INFUSION PUMP, WHICH IS MARKETED IN THE UNITED STATES.
INFORMATION RECEIVED BY MEDTRONIC INDICATED THAT THE INSULIN PUMP HAD A REPLACE BATTERY ALARM. CUSTOMER STATED THAT BATTERY EMPTY AFTER 3 HOURS. NO HARM REQUIRING MEDICAL INTERVENTION WAS REPORTED. THE INSULIN PUMP WILL BE RETURNED FOR ANALYSIS.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1220545 | 640G INSULIN PUMP MMT-1712K | PUMP, INFUSION, INSULIN, TO BE USED WITH INVASIVE GLUCOSE SENSOR | OYC | MEDTRONIC PUERTO RICO OPERATIONS CO. | MMT-1712K | HG3KHWN | 000000763000192143 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Unknown |