FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY

MDR report key: 13417773 · Received February 1, 2022

Report

Report Number
3013756811-2022-13735
Event Type
Malfunction
Date Received
February 1, 2022
Date of Event
January 9, 2022
Report Date
January 9, 2022
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00850006613762
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

THE DEVICE IS EXPECTED TO BE RETURNED; HOWEVER, THE DEVICE HAS NOT YET BEEN RECEIVED. A SUPPLEMENTAL REPORT WILL BE SUBMITTED IF THE DEVICE IS RECEIVED AND EVALUATION IS PERFORMED.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE CUSTOMER RECEIVED A POWER SOURCE ALERT AND THE PUMP BATTERY WAS DEPLETING QUICKLY. ADDITIONALLY, A CARTRIDGE ALARM 1 OCCURRED DURING THE LOAD SEQUENCE AND AN ALTITUDE ALARM OCCURRED. IT WAS ALSO REPORTED THAT A MINIMUM FILL NOTIFICATION OCCURRED AFTER THE USER FILLED THE CARTRIDGE WITH XXX UNITS OF INSULIN DURING THE LOAD SEQUENCE. THE CUSTOMER WAS UNABLE TO RESOLVE THE ISSUES AND REVERTED TO AN ALTERNATE METHOD OF INSULIN THERAPY. CUSTOMER¿S BLOOD GLUCOSE LEVEL WAS BETWEEN 200-334 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
486571 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1002717 WD197823 00850006613762

Patients

Seq Age Sex Outcome Treatment
1 34 YR Female