LL100 CRYOSURGICAL
Report
- Report Number
- 1216677-2022-00001
- Event Type
- Malfunction
- Date Received
- February 1, 2022
- Date of Event
- December 15, 2021
- Report Date
- March 21, 2022
- Manufacturer
- COOPERSURGICAL, INC.
- Product Code
- GEH
- PMA / PMN Number
- K803311
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- TN, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
INVESTIGATION: INSPECT RETURNED SAMPLES: ANALYSIS AND FINDINGS : COMPLAINT (B)(4). DISTRIBUTION HISTORY: AS PER SERVICE AND REPAIR, THE COMPLAINT UNIT IS FROM 2001. BASED ON THIS DATE, IT WAS MANUFACTURED AND DISTRIBUTED BY WALLACH SURGICAL DEVICES. MANUFACTURING RECORD REVIEW: A REVIEW OF THE DEVICE HISTORY RECORD COULD NOT BE LOCATED AT THE TIME OF THIS INVESTIGATION. HOWEVER, IT SHOULD BE NOTED AT THE TIME OF MANUFACTURE, RECORDS FROM EACH LOT ARE THOROUGHLY REVIEWED. SHOULD THE DEVICE HISTORY RECORD BE LOCATED GOING FORWARD THIS COMPLAINT WILL BE AMENDED ACCORDINGLY. INCOMING INSPECTION REVIEW: NOT APPLICABLE. SERVICE HISTORY RECORD: NO ADDITIONAL SERVICE HISTORY RECORDS FOUND FOR THIS UNIT. HISTORICAL COMPLAINT REVIEW: A REVIEW OF THE 2-YEAR COMPLAINT HISTORY SHOWED SIMILAR REPORTED COMPLAINT CONDITION. PRODUCT RECEIPT: THE COMPLAINT UNIT WAS RETURNED ON A REPAIR. VISUAL EVALUATION: VISUAL EXAMINATION OF THE COMPLAINT UNIT REVEALED PHYSICAL DAMAGE. THE FREEZE TRIGGER IS BROKEN OFF, THE HANDLES ARE CRACKED AND THE HOSE IS KINKING. FUNCTIONAL EVALUATION: COMPLAINT UNIT WAS FUNCTIONALLY EVALUATED AND FOUND NOT TO FUNCTION PROPERLY. ROOT CAUSE: WHILE NO DEFINITIVE ROOT CAUSE COULD BE RELIABLY DETERMINED, THE ISSUE MAY BE DUE TO END USER MISHANDLING AND NORMAL WEAR AND TEAR. CORRECTIVE ACTIONS: THE COMPLAINT UNIT WAS REPAIRED AND RETURNED TO THE CUSTOMER. COOPERSURGICAL WILL CONTINUE TO TREND THE COMPLAINT CONDITION. NO FURTHER CORRECTIVE ACTIONS ARE REQUIRED AT THIS TIME. NO FURTHER TRAINING REQUIRED AT THIS TIME. WAS THE COMPLAINT CONFIRMED? YES.
COOPERSURGICAL INC IS CURRENTLY INVESTIGATING THE REPORTED CONDITION.
PRESSURE VALVE LEAKS, TRIGGER BROKEN, TIPS MISSING. CONFIRMED COMPLAINT: FREEZE TRIGGER BROKEN OFF, HANDLES CRACKED, HOSE KINKING AT GUN AND GAUGE HOUSING. REPAIR ORDER (B)(4). HISTORY: SIMILAR REPORTED.
PRESSURE VALVE LEAKS, TRIGGER BROKEN, TIPS MISSING. CONFIRMED COMPLAINT: FREEZE TRIGGER BROKEN OFF, HANDLES CRACKED, HOSE KINKING AT GUN AND GAUGE HOUSING REPAIR ORDER (B)(4). HISTORY: SIMILAR REPORTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 39069 | LL100 CRYOSURGICAL | LL100 CRYOSURGICAL | GEH | COOPERSURGICAL, INC. | 900001 | N/A |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Unknown | Other |