FDA Adverse Event Malfunction Summary report: N

GE LIGHTSPEED 16 SLICE

MDR report key: 1340015 · Received March 5, 2009

Report

Report Number
1340015
Event Type
Malfunction
Date Received
March 5, 2009
Date of Event
February 16, 2009
Report Date
March 4, 2009
Manufacturer
GE MEDICAL SYSTEMS, LLC
Product Code
JAK
Product Problem
Yes
Report Source
User Facility report
Reporter Location
MS, US

Narratives

Description of Event or Problem · 1

AS CT TECH WAS ATTEMPTING TO INITIATE SCAN, THE TECH COULD NOT GET THE CT TABLE TO MOVE. THE PATIENT WAS REMOVED FROM THE TABLE AND CT RESTARTED. THE TABLE WAS STILL NOT WORKING AFTER RESTART. A FULL SHUT DOWN WAS PERFORMED AND SYSTEM WAS RESTARTED, BUT TABLE WOULD STILL NOT WORK. GE SERVICE WAS NOTIFIED AND INSTRUCTED STAFF THROUGH VARIOUS TROUBLESHOOTING PROCEDURES WITH NO PROGRESS. MANUFACTURER CAME TO FACILITY THE FOLLOWING DAY. THE PATIENT HAD TO BE TRANSFERRED TO ANOTHER FACILITY FOR THE CT SCAN. A WORK ORDER COULD NOT BE OBTAINED FROM GE AS THIS MANUFACTURER DOES NOT ROUTINELY PROVIDE HARD COPIES ON REPAIRS DONE UNDER THE SERVICE AGREEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 GE LIGHTSPEED 16 SLICE CT SCANNER JAK GE MEDICAL SYSTEMS, LLC * *

Patients

Seq Age Sex Outcome Treatment
1 35 YR NO OTHER THERAPIES| NO OTHER THERAPIES