RESPIRONICS
Report
- Report Number
- 2031642-2022-00265
- Event Type
- Malfunction
- Date Received
- January 26, 2022
- Date of Event
- January 18, 2022
- Manufacturer
- RESPIRONICS CALIFORNIA, LLC
- Product Code
- MNT
- PMA / PMN Number
- K102985
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- FR
- Reporter Occupation
- OTHER
- Health Professional
- N
Narratives
AFTER THE SERVICE ENGINEER REVIEWED THE LOGS, THE CUSTOMER WAS INFORMED THAT THE MESSAGE ENCOUNTERED AT THE TIME OF THE EVENT, WAS NOT SYNONYMOUS WITH A MALFUNCTION, BUT WAS A LIMIT OF NORMAL OPERATION OF THE DEVICE WHICH WAS BEING USED IN HIGH FLOW THERAPY MODE. THE CUSTOMER WAS ADVISED TO CHECK THE SIZE OF THE NASAL CANNULA; CHECK THE POSITIONING OF THE CANNULA (IF ONE OF THE 2 ORIFICES OF THE NASAL CANNULA IS BLOCKED, THIS WILL CREATE RESISTANCE TO THE FLOW AND THE DEVICE WILL NOT BE ABLE TO DELIVER THE TARGET FLOW RATE SET BY THE USERS); AND CHECK THAT THE TARGET FLOW (SET FLOW) IS NOT TOO HIGH. MULTIPLE GOOD FAITH EFFORTS (GFE) WERE PERFORMED TO OBTAIN FURTHER DETAILS REGARDING THE EVENT; HOWEVER, NO RESPONSE WAS PROVIDED. IT COULD NOT BE VERIFIED IF THE RECOMMENDED CHECKS ASSISTED IN RESOLVING THE REPORTED ISSUE, AND IF THE DEVICE WAS RETURNED TO SERVICE. IF ADDITIONAL INFORMATION IS RECEIVED AT A LATER DATE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.
REPORTING ADDRESS STATE: (B)(6). REPORTING ADDRESS POSTAL: (B)(6). REPORTING INSTITUTION PHONE: (B)(6). REPORTER PHONE #: (B)(6).
THE CUSTOMER REPORTS A FLOW MALFUNCTION WITH THE VENTILATOR. IT WAS UNKNOWN HOW THE ISSUE WAS FOUND; NO PATIENT OR USER HARM WAS REPORTED. THE SERVICE ENGINEER (SE) WAS ABLE TO SEE IN THE LOGS THAT THE SERVICE HAD USED THE DEVICE IN OHD MODE (HIGH FLOW OXYGENATION). THE SE ENCLOSED THE SECURITY NOTIFICATION THAT WAS SENT TO INFORM THE CUSTOMER ABOUT THE PARTICULARITY OF THE OHD MODE. IT WAS ALSO ENCLOSED A REMINDER ABOUT OHD MOUNTING TO CHECK THE SIZE OF THE NASAL CANNULA CHECK THE POSITIONING OF THE CANNULA (IF ONE OF THE 2 ORIFICES OF THE NASAL CANNULA IS BLOCKED, THIS WILL CREATE RESISTANCE TO THE FLOW, AND THE DEVICE WILL NOT BE ABLE TO DELIVER THE TARGET FLOW RATE SET BY THE USERS) AND CHECK THAT THE TARGET FLOW (SET FLOW) IS NOT TOO HIGH.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 590954 | RESPIRONICS | VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT, FACILITY USE | MNT | RESPIRONICS CALIFORNIA, LLC | V60 PLUS |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Unknown |