FDA Adverse Event Malfunction Summary report: N

SYNCHRON® CX9 ALX

MDR report key: 1334270 · Received March 5, 2009

Report

Report Number
2050012-2009-00029
Event Type
Malfunction
Date Received
March 5, 2009
Date of Event
February 20, 2009
Report Date
March 5, 2009
Manufacturer
BECKMAN COULTER INC.
Product Code
JJC
PMA / PMN Number
K950958
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

QC DID NOT INDICATE A PROBLEM AND SUBSEQUENT SAMPLES GAVE NORMAL RESULTS. SERVICE WAS INITIATED AND PARTS WILL BE RETURNED FOR INVESTIGATION IF APPLICABLE. A CLEAR ROOT CAUSE FOR THIS EVENT HAS NOT BEEN DETERMINED TO DATE. A MALFUNCTION WILL BE ASSUMED FOR THE PURPOSE OF THIS REPORT.

Description of Event or Problem · 1

CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) REGARDING ERRONEOUSLY HIGH CREATININE (CRE) RESULTS GENERATED BY THE SYNCHRON CX9 ALX INSTRUMENT. TWO EXAMPLES OF THE ERRONEOUS RESULTS WERE PROVIDED: THE FIRST PATIENT SAMPLE GAVE A SUPPRESSED OIR (OUT-OF-INSTRUMENT RANGE) LOW RESULT AND WHEN RERUN AFTER RECALIBRATION, GAVE A RESULT OF 1.1MG/DL. A SAMPLE OBTAINED FROM ANOTHER PATIENT GAVE A RESULT OF 1.9MG/DL. THIS RESULT WAS REPORTED OUTSIDE OF THE LABORATORY AND QUESTIONED BY THE PHYSICIAN AND UPON RERUN IT GAVE A RESULT OF 0.6MG/DL. TREATMENT WAS NOT INITIATED OR WITHELD FOR THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SYNCHRON® CX9 ALX CLINICAL CHEMISTRY ANALYZER JJC BECKMAN COULTER INC. CX9 ALX NA

Patients

Seq Age Sex Outcome Treatment
1