SYNCHRON® CX9 ALX
Report
- Report Number
- 2050012-2009-00029
- Event Type
- Malfunction
- Date Received
- March 5, 2009
- Date of Event
- February 20, 2009
- Report Date
- March 5, 2009
- Manufacturer
- BECKMAN COULTER INC.
- Product Code
- JJC
- PMA / PMN Number
- K950958
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- TX, US
- Reporter Occupation
- OTHER
Narratives
QC DID NOT INDICATE A PROBLEM AND SUBSEQUENT SAMPLES GAVE NORMAL RESULTS. SERVICE WAS INITIATED AND PARTS WILL BE RETURNED FOR INVESTIGATION IF APPLICABLE. A CLEAR ROOT CAUSE FOR THIS EVENT HAS NOT BEEN DETERMINED TO DATE. A MALFUNCTION WILL BE ASSUMED FOR THE PURPOSE OF THIS REPORT.
CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) REGARDING ERRONEOUSLY HIGH CREATININE (CRE) RESULTS GENERATED BY THE SYNCHRON CX9 ALX INSTRUMENT. TWO EXAMPLES OF THE ERRONEOUS RESULTS WERE PROVIDED: THE FIRST PATIENT SAMPLE GAVE A SUPPRESSED OIR (OUT-OF-INSTRUMENT RANGE) LOW RESULT AND WHEN RERUN AFTER RECALIBRATION, GAVE A RESULT OF 1.1MG/DL. A SAMPLE OBTAINED FROM ANOTHER PATIENT GAVE A RESULT OF 1.9MG/DL. THIS RESULT WAS REPORTED OUTSIDE OF THE LABORATORY AND QUESTIONED BY THE PHYSICIAN AND UPON RERUN IT GAVE A RESULT OF 0.6MG/DL. TREATMENT WAS NOT INITIATED OR WITHELD FOR THIS EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | SYNCHRON® CX9 ALX | CLINICAL CHEMISTRY ANALYZER | JJC | BECKMAN COULTER INC. | CX9 ALX | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |