FDA Adverse Event Malfunction Summary report: N

EVERSENSE SENSOR

MDR report key: 13290508 · Received January 19, 2022

Report

Report Number
3009862700-2022-00010
Event Type
Malfunction
Date Received
January 19, 2022
Date of Event
December 21, 2021
Report Date
December 21, 2021
Manufacturer
SENSEONICS INC.
Product Code
QCD
UDI-DI
00817491022349
PMA / PMN Number
P160048
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

BASED ON THE INITIAL ESCALATION ANALYSIS, IT WAS OBSERVED THAT THE SENSOR READINGS CLOSELY MATCHED WITH THE FINGERSTICK MEASUREMENTS WITH OCCASIONAL MISMATCH. THE OVERALL SENSOR PERFORMANCE WAS WITHIN EXPECTATION AT THE TIME OF THE ANALYSIS. THE RMA WAS AUTHORIZED DUE TO CUSTOMER EXPERIENCE. UPON RECEIVING OF THE RMA IN-HOUSE, IT WAS FOUND THAT THE SENSOR WAS UNRESPONSIVE, MEANING THAT THE SENSOR MAY HAVE GOTTEN DAMAGED DURING REMOVAL. NO FURTHER INVESTIGATION COULD BE DONE AT THIS TIME. AS PART OF RESOLUTION, THE RMA WAS AUTHORIZED TO OFFER THE USER A SENSOR REPLACEMENT. D9: DEVICE AVAILABLE FOR EVALUATION? YES, 15 FEBRUARY 2022. H3: DEVICE EVALUATED BY MANUFACTURER? YES. H6: TYPE OF INVESTIGATION UPDATED TO 10. H6: INVESTIGATION FINDINGS UPDATED TO 213, 3221. H6: INVESTIGATION CONCLUSIONS UPDATED TO 67.

Additional Manufacturer Narrative · 0

THE MANUFACTURER IS CURRENTLY PERFORMING AN INVESTIGATION AND WILL PROVIDE THE RESULTS WITH THE SUPPLEMENTAL REPORT.

Description of Event or Problem · 0

ON (B)(6) 2021, SENSEONICS WAS MADE AWARE OF AN INCIDENT WHERE USER EXPERIENCED INACCURACIES IN SENSOR READINGS WHICH LEADS TO EARLY SENSOR REMOVAL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
635844 EVERSENSE SENSOR EVERSENSE CONTINUOUS GLUCOSE MONITOR SYSTEM QCD SENSEONICS INC. 102096-67A WP08435 00817491022349

Patients

Seq Age Sex Outcome Treatment
1 43 YR Male