Description of Event or Problem · 0
DURING SPONTANEOUS CALL WITH THE PATIENT, PER PT, PT STATES THAT SHE RECEIVED #60 CASSETTES OF THE BAD BATCH OF CASSETTES & HAVE BEEN USING MORE THAN 1 CASSETTE PER DAY BECAUSE OF THIS. PT ALSO STATES SHE HAS BEEN USING MORE THAN 1 VIAL OF VELETRI PER DAY WHEN THE CASSETTE IS BAD. PT STATES LOT NUMBER OF BAD CASSETTES: 4173645. PATIENT STATES SHE DOES HAVE THE CASSETTES ON HAND TO RETURN IF NEEDED. PHARMACY WILL BE REPLACING CASSETTES AND SENDING 2 NEW CADD LEGACY PUMPS JUST IN CASE FOR DELIVERY ON (B)(6) 2021. NO FURTHER INFORMATION IS AVAILABLE. DID THE REPORTED PRODUCT FAULT OCCUR WHILE IN USE WITH THE PT? YES; DID THE PRODUCT ISSUE CAUSE OR CONTRIBUTE TO PT OR CLINICAL INJURY? NO; IS THE ACTUAL CASSETTE AVAILABLE FOR INVESTIGATION? YES; DID WE [MFR] REPLACE THE CASSETTE? YES; DID THE PT HAVE ADD'L CASSETTES THEY WERE ABLE TO SWITCH TO? YES; IF YES, WAS THE PT ABLE TO SUCCESSFULLY CONTINUE THEIR INFUSION? YES. REPORTED TO (B)(6) BY PT/CAREGIVER.