FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY

MDR report key: 13288610 · Received January 19, 2022

Report

Report Number
3013756811-2022-06288
Event Type
Malfunction
Date Received
January 19, 2022
Date of Event
December 27, 2021
Report Date
January 19, 2022
Manufacturer
TANDEM DIABETES CARE
Product Code
OZO
UDI-DI
00853052007325
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

THE DEVICE IS EXPECTED TO BE RETURNED; HOWEVER, THE DEVICE HAS NOT YET BEEN RECEIVED. A SUPPLEMENTAL REPORT WILL BE SUBMITTED IF THE DEVICE IS RECEIVED AND EVALUATION IS PERFORMED.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE PUMP WAS INTERMITTENTLY NOT DELIVERING BOLUSES AS INTENDED. PUMP DATA REVIEW BY TANDEM TECHNICAL SUPPORT CONFIRMED THE PUMP WAS FUNCTIONING AS INTENDED; HOWEVER CUSTOMER MAINTAINED THAT THE PUMP WAS NOT FUNCTIONING PROPERLY. CUSTOMER¿S BLOOD GLUCOSE LEVEL RANGED FROM 180-388 MG/DL; CAUSE WAS UNKNOWN. THE CUSTOMER CONTINUED TO USE THE PUMP FOR INSULIN THERAPY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1101617 T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY AUTOMATED INSULIN DOSING, THRESHOLD SUSPEND OZO TANDEM DIABETES CARE 1000354 00853052007325

Patients

Seq Age Sex Outcome Treatment
1 67 YR Female INSULIN: NOVOLOG.INFUSION SET: TRUSTEEL.