FDA Adverse Event Malfunction Summary report: N

ELECSYS HE4 ASSAY

MDR report key: 13284875 · Received January 18, 2022

Report

Report Number
1823260-2022-00140
Event Type
Malfunction
Date Received
January 18, 2022
Date of Event
December 24, 2021
Report Date
January 18, 2022
Manufacturer
ROCHE DIAGNOSTICS
Product Code
OIU
UDI-DI
04015630929641
PMA / PMN Number
K112624
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CH
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE INITIAL QC RESULTS WERE OUTSIDE OF THE TARGET RANGE; THE REPEAT QC RESULTS WERE WITHIN THE TARGET RANGE. MICROBEADS WERE FOUND AGGLUTINATED ON THE LID OF THE REAGENT PACK IN QUESTION. THE ISSUE WAS RESOLVED WHEN THE CUSTOMER CHANGED TO A DIFFERENT REAGENT PACK. A GENERAL REAGENT ISSUE CAN BE EXCLUDED AS THE REPEAT RESULTS FROM A DIFFERENT REAGENT PACK WITH THE SAME LOT NUMBER GAVE EXPECTED RESULTS. THE INVESTIGATION DID NOT IDENTIFY A PRODUCT PROBLEM. THE INVESTIGATION DETERMINED THE EVENT WAS CONSISTENT WITH A TRANSPORTATION OR STORAGE ISSUE AFFECTING ONE PARTICULAR REAGENT PACK.

Additional Manufacturer Narrative · 0

THE INITIAL QC RESULTS WERE OUTSIDE OF THE TARGET RANGE; THE REPEAT QC RESULTS WERE WITHIN THE TARGET RANGE. MICROBEADS WERE FOUND AGGLUTINATED ON THE LID OF THE REAGENT PACK IN QUESTION. THE ISSUE WAS RESOLVED WHEN THE CUSTOMER CHANGED TO A DIFFERENT REAGENT PACK. A GENERAL REAGENT ISSUE CAN BE EXCLUDED AS THE REPEAT RESULTS FROM A DIFFERENT REAGENT PACK WITH THE SAME LOT NUMBER GAVE EXPECTED RESULTS. THE INVESTIGATION DID NOT IDENTIFY A PRODUCT PROBLEM. THE INVESTIGATION DETERMINED THE EVENT WAS CONSISTENT WITH A TRANSPORTATION OR STORAGE ISSUE AFFECTING ONE PARTICULAR REAGENT PACK.

Description of Event or Problem · 0

THE INITIAL REPORTER COMPLAINED OF DISCREPANT RESULTS FOR 8 PATIENT SAMPLES TESTED FOR ELECSYS HE4 ASSAY (HE4) ON A COBAS 8000 E 602 MODULE. THE QUESTIONABLE RESULTS WERE FROM ONE PARTICULAR REAGENT PACK. THE REPEAT RESULTS WERE FROM THE SAME LOT NUMBER BUT A DIFFERENT REAGENT PACK. REFER TO ATTACHED DATA FOR THE RESULTS. THE QUESTIONABLE RESULTS WERE REPORTED OUTSIDE OF THE LABORATORY. THE E602 MODULE SERIAL NUMBER WAS (B)(4).

Description of Event or Problem · 0

THE INITIAL REPORTER COMPLAINED OF DISCREPANT RESULTS FOR 8 PATIENT SAMPLES TESTED FOR ELECSYS HE4 ASSAY (HE4) ON A COBAS 8000 E 602 MODULE. THE QUESTIONABLE RESULTS WERE FROM ONE PARTICULAR REAGENT PACK. THE REPEAT RESULTS WERE FROM THE SAME LOT NUMBER BUT A DIFFERENT REAGENT PACK. REFER TO ATTACHED DATA FOR THE RESULTS. THE QUESTIONABLE RESULTS WERE REPORTED OUTSIDE OF THE LABORATORY. THE E602 MODULE SERIAL NUMBER WAS (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2233713 ELECSYS HE4 ASSAY EPITHELIAL OVARIAN TUMOR ASSOCIATED ANTIGEN (HE4) TEST OIU ROCHE DIAGNOSTICS NA 533180 04015630929641

Patients

Seq Age Sex Outcome Treatment
1 Unknown