FDA Adverse Event Injury Summary report: N

ONE TOUCH ULTRASMART METER

MDR report key: 1326858 · Received February 24, 2009

Report

Report Number
2939301-2009-01193
Event Type
Injury
Date Received
February 24, 2009
Report Date
February 4, 2009
Manufacturer
LIFESCAN, INC.
Product Code
NBW
Removal / Correction Number
NA
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
LAY USER/PATIENT

Narratives

Additional Manufacturer Narrative · 1

LIFESCAN (LFS) HAS REQUESTED RETURN OF THE SUBJECT PRODUCT(S) FOR EVALUATION. IF THE PRODUCT(S) ARE RETURNED. LFS WILL EVALUATE IT/THEM AND INFORM FDA OF PRODUCT(S) THAT DO NOT PASS INSPECTION IN A SUPPLEMENTAL REPORT.

Description of Event or Problem · 1

UNABLE TO SPEAK WITH THE PATIENT/LAYPERSON, THIS SENIOR MEDICAL SURVEILLANCE SPECIALIST WILL SEND A LETTER AND HAS REVIEWED THE CUSTOMER CARE ADVOCATE'S (CCA'S) DOCUMENTATION. IN 2009, THE PATIENT INFORMED A CCA THAT BLOOD GLUCOSE RESULTS WITH HER ONETOUCH ULTRASMART METER WERE ERRATIC, 181, 144, AND 160 MG/DL, ALL PERFORMED WITHIN LESS THAN 10 MINUTES. THE VARIANCE IS WITHIN THE EXPECTED LESS THAN EQUAL TO 20%. THE PATIENT TOOK NO ACTION. THE REPORTED PRODUCT ISSUE DATE WAS NOT SPECIFIC, POSSIBLY THE MONTH PRIOR. ON A DATE AND TIME NOT PROVIDED AFTER THE ISSUE BEGAN, THE PATIENT WAS NAUSEATED WITH BLURRED VISION AND CHEST PAIN. THE PATIENT, WHO TAKES NO DIABETES MEDICATION, REPORTEDLY WAS SEEN BY HER PHYSICIAN, AGAIN DATE AND TIME UNKNOWN. THE PHYSICIAN REFERRED THE PATIENT TO A CARDIOLOGIST AND A DIABETES SPECIALIST ONLY; NO TREATMENT WAS GIVEN. BECAUSE THE PATIENT ALLEGED HAVING SYMPTOMS AFTER THE ISSUE BEGAN, THE COMPLAINT IS REPORTED SINCE THE SYMPTOMS MEET THE CRITERIA FOR SERIOUS INJURY ALTHOUGH NO TREATMENT WAS GIVEN TO THE PATIENT. THE PRODUCTS WERE REPLACED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ONE TOUCH ULTRASMART METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN, INC. NA 2872709

Patients

Seq Age Sex Outcome Treatment
1 58 YR Life Threatening