FDA Adverse Event Other Summary report: N

ISITE PACS

MDR report key: 1321322 · Received February 13, 2009

Report

Report Number
2954704-2009-00002
Event Type
Other
Date Received
February 13, 2009
Date of Event
January 22, 2009
Report Date
January 22, 2009
Manufacturer
PHILIPS HEALTHCARE INFORMATICS, INC.
Product Code
LLZ
PMA / PMN Number
K042292
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

IT IS UNK AT THIS TIME WHETHER THIS IS RELATED TO A PRODUCT MALFUNCTION. THE ISSUE IS NOT REPRODUCIBLE WITH IN-HOUSE TESTING OF THE SAME PRODUCT VERSION. ISITE PACS IS A SOFTWARE PRODUCT. WE ARE ABLE TO EVALUATE THE PRODUCT AT THE CUSTOMER SITE BY REMOTE ACCESS, AS WELL AS EVALUATE THE SAME PRODUCT VERSION IN-HOUSE.

Description of Event or Problem · 1

NO REPORT OF PT HARM OR INJURY RELATED TO THIS EVENT. WE RECEIVED A COMPLAINT FROM A CUSTOMER REPORTING THAT IMAGES AVAILABLE PREVIOUSLY COULD NOT BE FOUND. INVESTIGATION INTO THE REPORTED OCCURRENCE IS ONGOING. A F/U REPORT WILL BE ISSUED WHEN THE INVESTIGATION IS COMPLETE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ISITE PACS ISITE PACS LLZ PHILIPS HEALTHCARE INFORMATICS, INC.

Patients

Seq Age Sex Outcome Treatment
1 NA