FDA Adverse Event Malfunction Summary report: N

D ARSENVAL

MDR report key: 1317551 · Received February 13, 2009

Report

Report Number
MW5010028
Event Type
Malfunction
Date Received
February 13, 2009
Date of Event
November 28, 2008
Report Date
February 13, 2009
Manufacturer
SKINRECHARGE LLC
Product Code
IRO
Product Problem
Yes
Report Source
Voluntary report
Reporter Location
TX, US
Reporter Occupation
PATIENT

Narratives

Description of Event or Problem · 1

THE TRANSLATION OF INSTRUCTIONS FOR USE WERE WRITTEN BY A NON-MEDICAL PERSON. THE FACE SCULPTOR DID NOT WORK AND HAD NO RESULTS. IT WAS SUPPOSED TO TONE FACIAL MUSCLES, HELP WITH BLOOD CIRCULATIONS, FIRM SKIN. D ARSENVAL PROFESSIONAL WAS SUPPOSED TO HELP WITH HEMORRHOIDS, HELP WITH BLOOD CIRCULATIONS, HELP WITH COUGHS, CAUSED RED SPOTS, HELP WITH HAIR LOSS, INCREASES HEART RATE AND HELP WITH HEADACHES. IT HAS FRAGILE GLASS TIPS. DISTRIBUTOR'S INSTRUCTIONS WERE TO JUST LEAVE THE GLASS TIPS IN THE ELECTRIC HANDLE, AS THEY WERE EXPERIENCING SIMILAR TIP BREAKAGE PROBLEMS WITH OTHER UNITS. VIBRONETIKS PLATFORM AGGRAVATED LIVER PROBLEMS, DOUBLED KNEE PROBLEMS, INCREASED ARRYTHMIA PROBLEMS, WAS TO INCREASE BLOOD FLOW/CIRCULATION BY LOOSING THE MATERIALS ON ATRIAL WALLS, INCREASE OXYGEN FLOW. DATES OF USE: 2008 - 2009. DIAGNOSIS: 1. TONE MUSCLES, HELP WITH BLOOD CIRCULATIONS, FIRM SKIN. 2. HELP WITH HEMORRHOIDS, HELP WITH BLOOD CIRCULATIONS, HELP WITH. THE FACE SCULPTOR ARRIVED IN LATE 2008. THE BOXES FACTORY SEALS WERE BROKEN WHEN THEY ARRIVED, INDICATING THAT THEY HAD BEEN OPENED BEFORE SHIPMENT TO ME. WHEN I ASKED THEM ABOUT THIS, THEY SAID IT WAS BECAUSE THEY NEEDED TO INSPECT THE UNITS CHECK AND SEE IF THE BATTERIES WERE LEAKING. THE ONES SHIPPED TO ME ARRIVED WITHOUT BATTERIES. THE FACE SCULPTOR WAS RETURNED TO THEM IN EARLY 2009. THE D ARSENVAL UNIT - I HAD ALREADY SENT THEM THE BROKEN UNIT. THEY HAD SENT ME A REPLACEMENT FOR THE BROKEN GLASS PART IN LATE 2008 AND, AT NO ADDITIONAL COST, A SECOND ELECTRIC HANDLE. THEIR INSTRUCTIONS WERE TO JUST LEAVE THE GLASS TIPS IN THE ELECTRIC HANDLE, AS THEY WERE EXPERIENCING SIMILAR BREAKAGE PROBLEMS WITH OTHER UNITS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 D ARSENVAL FACE SCULPTOR IRO SKINRECHARGE LLC
2 D ARSENVAL PROFESSIONAL VIBRONETIKS IRO SKINRECHARGE LLC

Patients

Seq Age Sex Outcome Treatment
1 49 YR