FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY

MDR report key: 13156851 · Received January 4, 2022

Report

Report Number
3013756811-2022-00454
Event Type
Malfunction
Date Received
January 4, 2022
Date of Event
December 25, 2021
Report Date
January 4, 2022
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00850006613762
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

PER TANDEM USER GUIDE: IT WAS REPORTED THAT INTERMITTENT OCCLUSION ALARMS OCCURRED. REPORTEDLY, THE CUSTOMER WAS USING PUMP SUPPLIES BEYOND LABELING. TANDEM TECHNICAL SUPPORT EDUCATED CUSTOMER ON PROPER CARTRIDGE/INSULIN LABELING. CUSTOMER REPLACED PUMP SUPPLIES AND RESUMED INSULIN THERAPY. CUSTOMER'S BLOOD GLUCOSE RANGED BETWEEN 200-311. NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 0

IT WAS REPORTED THAT INTERMITTENT OCCLUSION ALARMS OCCURRED. REPORTEDLY, THE CUSTOMER WAS USING PUMP SUPPLIES BEYOND LABELING. TANDEM TECHNICAL SUPPORT EDUCATED CUSTOMER ON PROPER CARTRIDGE/INSULIN LABELING. CUSTOMER REPLACED PUMP SUPPLIES AND RESUMED INSULIN THERAPY. CUSTOMER'S BLOOD GLUCOSE RANGED BETWEEN 200-311 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1159221 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1002717 00850006613762

Patients

Seq Age Sex Outcome Treatment
1 49 YR Female INFUSION SET: TRUSTEELINSULIN: NOVOLOG