FDA Adverse Event Malfunction Summary report: N

ELECSYS 2010 RACK

MDR report key: 1311436 · Received February 6, 2009

Report

Report Number
1823260-2009-00995
Event Type
Malfunction
Date Received
February 6, 2009
Date of Event
January 17, 2009
Report Date
February 6, 2009
Manufacturer
ROCHE DIAGNOSTICS
Product Code
MMI
PMA / PMN Number
K961481
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MS, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

THE FIELD SERVICE REPRESENTATIVE DETERMINED THERE WAS AN ELECTRONIC FAILURE OF THE MEASURING CELL AND REPLACED IT. HE PERFORMED CALIBRATION AND QUALITY CONTROL. ALL CONTROLS WERE ACCEPTABLE TO USER.

Description of Event or Problem · 1

USER RECEIVED DISCREPANT RESULTS FOR MULTIPLE ASSAYS FOR A TOTAL OF SIX PATIENT SAMPLES. ALL REPEAT TESTING WAS PERFORMED ON ANOTHER ANALYZER AT THE SITE. SAMPLE 1 - ORIGINAL TROPONIN T RESULT WAS 0.034 NG/ML, REPEAT RESULT WAS 0.012 NG/ML. USER STATED THEY WERE NOT REPORTING ANY PATIENT RESULTS FROM THIS ANALYZER.

Additional Manufacturer Narrative · 2

THE FIELD SERVICE REPRESENTATIVE DETERMINED THERE WAS AN ELECTRONIC FAILURE OF THE MEASURING CELL AND REPLACED IT. HE PERFORMED CALIBRATION AND QUALITY CONTROL. ALL CONTROLS WERE ACCEPTABLE TO USER.

Description of Event or Problem · 2

USER RECEIVED DISCREPANT RESULTS FOR MULTIPLE ASSAYS FOR A TOTAL OF SIX PATIENT SAMPLES. ALL REPEAT TESTING WAS PERFORMED ON ANOTHER ANALYZER AT THE SITE. SAMPLE 2 - ORIGINAL TROPONIN T RESULT WAS 0.118 NG/ML, REPEAT RESULT WAS 0.078 NG/ML. ORIGINAL CKMB RESULT WAS 6.25 NG/ML, REPEAT RESULT WAS 4.06 NG/ML. USER STATED THEY WERE NOT REPORTING ANY PATIENT RESULTS FROM THIS ANALYZER.

Additional Manufacturer Narrative · 3

THE FIELD SERVICE REPRESENTATIVE DETERMINED THERE WAS AN ELECTRONIC FAILURE OF THE MEASURING CELL AND REPLACED IT. HE PERFORMED CALIBRATION AND QUALITY CONTROL. ALL CONTROLS WERE ACCEPTABLE TO USER.

Description of Event or Problem · 3

USER RECEIVED DISCREPANT RESULTS FOR MULTIPLE ASSAYS FOR A TOTAL OF SIX PATIENT SAMPLES. ALL REPEAT TESTING WAS PERFORMED ON ANOTHER ANALYZER AT THE SITE. SAMPLE 3 - ORIGINAL TROPONIN T RESULT WAS 0.079 NG/ML, REPEAT RESULT WAS 0.049 NG/ML. ORIGINAL CKMB RESULT WAS 6.31 NG/ML, REPEAT RESULT WAS 4.23 NG/ML. ORIGINAL MYOGLOBIN RESULT WAS 71.00 NG/ML, REPEAT RESULT WAS 40.36 NG/ML. USER STATED THEY WERE NOT REPORTING ANY PATIENT RESULTS FROM THIS ANALYZER.

Additional Manufacturer Narrative · 4

THE FIELD SERVICE REPRESENTATIVE DETERMINED THERE WAS AN ELECTRONIC FAILURE OF THE MEASURING CELL AND REPLACED IT. HE PERFORMED CALIBRATION AND QUALITY CONTROL. ALL CONTROLS WERE ACCEPTABLE TO USER.

Description of Event or Problem · 4

USER RECEIVED DISCREPANT RESULTS FOR MULTIPLE ASSAYS FOR A TOTAL OF SIX PATIENT SAMPLES. ALL REPEAT TESTING WAS PERFORMED ON ANOTHER ANALYZER AT THE SITE. SAMPLE 4 - ORIGINAL CKMB RESULT WAS 4.96 NG/ML, REPEAT RESULT WAS 3.02 NG/ML. USER STATED THEY WERE NOT REPORTING ANY PATIENT RESULTS FROM THIS ANALYZER.

Additional Manufacturer Narrative · 5

THE FIELD SERVICE REPRESENTATIVE DETERMINED THERE WAS AN ELECTRONIC FAILURE OF THE MEASURING CELL AND REPLACED IT. HE PERFORMED CALIBRATION AND QUALITY CONTROL. ALL CONTROLS WERE ACCEPTABLE TO USER.

Description of Event or Problem · 5

USER RECEIVED DISCREPANT RESULTS FOR MULTIPLE ASSAYS FOR A TOTAL OF SIX PATIENT SAMPLES. ALL REPEAT TESTING WAS PERFORMED ON ANOTHER ANALYZER AT THE SITE. SAMPLE 5 - ORIGINAL CKMB RESULT WAS 3.65 NG/ML, REPEAT RESULT WAS 1.81 NG/ML. ORIGINAL MYOGLOBIN RESULT WAS 55.00 NG/ML, REPEAT RESULT WAS LESS THAN 21.0 NG/ML. USER STATED THEY WERE NOT REPORTING ANY PATIENT RESULTS FROM THIS ANALYZER.

Additional Manufacturer Narrative · 6

THE FIELD SERVICE REPRESENTATIVE DETERMINED THERE WAS AN ELECTRONIC FAILURE OF THE MEASURING CELL AND REPLACED IT. HE PERFORMED CALIBRATION AND QUALITY CONTROL. ALL CONTROLS WERE ACCEPTABLE TO USER.

Description of Event or Problem · 6

USER RECEIVED DISCREPANT RESULTS FOR MULTIPLE ASSAYS FOR A TOTAL OF SIX PATIENT SAMPLES. ALL REPEAT TESTING WAS PERFORMED ON ANOTHER ANALYZER AT THE SITE. SAMPLE 6 - ORIGINAL CKMB RESULT WAS 5.39 NG/ML, REPEAT RESULT WAS 3.47 NG/ML. USER STATED THEY WERE NOT REPORTING ANY PATIENT RESULTS FROM THIS ANALYZER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ELECSYS 2010 RACK IMMUNOCHEMISTRY ANALYZER MMI ROCHE DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1 UNK
2 UNK
3 UNK
4 UNK
5 UNK
6 UNK