FDA Adverse Event Malfunction Summary report: N

INTELISWAB COVID-19 RAPID TEST

MDR report key: 13098921 · Received December 28, 2021

Report

Report Number
3004142665-2021-00022
Event Type
Malfunction
Date Received
December 28, 2021
Date of Event
December 26, 2021
Report Date
December 28, 2021
Manufacturer
ORASURE TECHNOLOGIES INC.
Product Code
QKP
PMA / PMN Number
EUA210378
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

NO FOLLOWUP IS TO BE EXPECTED WITH THE COMPLAINT FILE AND THE INCIDENT WILL BE CLOSED INTERNALLY.

Description of Event or Problem · 0

CONSUMER REPORTED A FALSE NEGATIVE RESULT WAS RECEIVED AFTER USING THE INTELISWAB PRODUCT. CONSUMER STATED THEY RECEIVED POSITIVE RESULTS USING TWO OTHER RAPID TEST BRANDS BUT RECEIVED A NEGATIVE RESULT USING INTELISWAB. COMPLAINT WAS RECEIVED FROM INTELISWAB.COM, SEE BELOW: FULL NAME (B)(6). COUNTRY: UNITED STATES. SELECT YOUR ORGANIZATION TYPE OR USE: CONSUMER/PERSONAL USE COMMENTS I PURCHASED 2 SETS OF THE INTELISWAB COVID TESTS AND THE TEST CAME BACK NEGATIVE EVEN THOUGH I QM POSITIVE FOR COVID. I FEEL LIKE THE SHAPE OF THE SWAB IS TOO AWKWARD AND SHARP TO GET A GOOD READING IN NOSE. I WOULD LIKE REPLACEMENT TESTS OR A REFUND. ORIGINAL REF: HTTPS://WWW.GOOGLE.COM/. LAST TOUCH REF: HTTPS://WWW.GOOGLE.COM/. ORGANIC SOURCE: HTTPS://WWW.GOOGLE.COM/.

Description of Event or Problem · 0

CONSUMER REPORTED A FALSE NEGATIVE RESULT WAS RECEIVED AFTER USING THE INTELISWAB PRODUCT. CONSUMER STATED THEY RECEIVED POSITIVE RESULTS USING TWO OTHER RAPID TEST BRANDS BUT RECEIVED A NEGATIVE RESULT USING INTELISWAB. COMPLAINT WAS RECEIVED FROM INTELISWAB.COM, SEE BELOW: FULL NAME (B)(6). SELECT YOUR ORGANIZATION TYPE OR USE: CONSUMER/PERSONAL USE. COMMENTS: I PURCHASED 2 SETS OF THE INTELISWAB COVID TESTS AND THE TEST CAME BACK NEGATIVE EVEN THOUGH I QM POSITIVE FOR COVID. I FEEL LIKE THE SHAPE OF THE SWAB IS TOO AWKWARD AND SHARP TO GET A GOOD READING IN NOSE. I WOULD LIKE REPLACEMENT TESTS OR A REFUND. ORIGINAL REF: (B)(6).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2000764 INTELISWAB COVID-19 RAPID TEST INTELISWAB QKP ORASURE TECHNOLOGIES INC.

Patients

Seq Age Sex Outcome Treatment
1 Unknown