FDA Adverse Event Malfunction Summary report: N

PUMP MMT-1781K 670G V4.11 MG

MDR report key: 13091337 · Received December 28, 2021

Report

Report Number
2032227-2021-235655
Event Type
Malfunction
Date Received
December 28, 2021
Date of Event
December 11, 2021
Report Date
June 25, 2023
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZP
UDI-DI
000000763000187415
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IT
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

(B)(4). CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Additional Manufacturer Narrative · 0

THE PUMP PASSED THE DISPLACEMENT TEST, SLEEP CURRENT MEASUREMENT TEST, ACTIVE CURRENT MEASUREMENT TEST, AND SELF TEST. BATTERY WAS REMOVED AND DRAINED THE POWER, WHEN BATTERY WAS REINSERTED, PUMP ERROR 23, 49, AND 68 WERE NOTED WHICH WAS EXPECTED. SUCCESSFULLY DOWNLOADED HISTORY FILES AND TRACES USING THUS. PUMP WAS CUT OPEN TO PERFORM VISUAL INSPECTION AND FOUND NO EVIDENCE OF PHYSICAL OR MOISTURE DAMAGE ON THE PCBA 1, PCBA 2, FORCE SENSOR, MOTOR, BATTERY TUBE, OR HARNESS ASSEMBLY VIBRATOR. THE POWER MANAGEMENT GRAPH CONFIRMED THE UNLOADED VOLTAGE (UL VLITH) AND LOADED VOLTAGE (LOADED VLITH) WERE WITHIN SPEC RANGE. PUMP ERROR 53 ALARM WAS FOUND IN THE HISTORY FILES ON EVENT DATE OF 12/11/2021 08:25:56.000. PUMP ERROR 15 ALARM WAS FOUND IN THE HISTORY FILES ON EVENT DATE OF 12/11/2021 08:24:11.000. PUMP ERROR 23 ALARM WAS FOUND IN THE HISTORY FILES ON EVENT DATE OF 12/11/2021 08:29:37.000. PUMP ERROR 49 ALARM WAS FOUND IN THE HISTORY FILES ON EVENT DATE OF 12/11/2021 08:28:28.000. PUMP ERROR 68 ALARM WAS FOUND IN THE HISTORY FILES ON EVENT DATE OF 12/11/2021 08:28:28.000. TEST P-CAP AND RESERVOIR LOCKED PROPERLY INTO RESERVOIR COMPARTMENT DURING TESTING, HOWEVER A CRACKED RETAINER RING WAS NOTED. THE FOLLOWING WERE NOTED DURING VISUAL INSPECTION: BATTERY TUBE THREADS - CRACKED, SCRATCHED CASE, CRACKED CASE (BATTERY TUBE), PILLOWING KEYPAD OVERLAY, CRACKED RETAINER. PUMP ERRORS 15 AND 53 WERE CONFIRMED IN THE HISTORY FILES. PUMP ERROR 53 WAS CAUSED BY A SOFTWARE ERROR. PUMP ERROR 23, 49, AND 68 ALARMS WERE NOT CONFIRMED. COSMETIC DAMAGE CONFIRMED AT THE RETAINER RING. MEDTRONIC, INC. (MEDTRONIC) IS SUBMITTING THIS REPORT TO COMPLY WITH 21 C.F.R. PART 803, THE MEDICAL DEVICE REPORTING REGULATION. THIS REPORT IS BASED UPON INFORMATION OBTAINED BY MEDTRONIC, WHICH THE COMPANY MAY NOT HAVE BEEN ABLE TO FULLY INVESTIGATE OR VERIFY PRIOR TO THE DATE THE REPORT WAS REQUIRED BY THE FDA. MEDTRONIC HAS MADE REASONABLE EFFORTS TO OBTAIN MORE COMPLETE INFORMATION IN THE TIME ALLOTTED AND HAS PROVIDED AS MUCH INFORMATION AS IS AVAILABLE TO THE COMPANY AS OF THE SUBMISSION DATE THIS REPORT. THIS REPORT DOES NOT CONSTITUTE AN ADMISSION OR A CONCLUSION BY FDA, MEDTRONIC, OR ITS EMPLOYEES THAT THE DEVICE, MEDTRONIC, OR ITS EMPLOYEES CAUSED OR CONTRIBUTED TO THE EVENT DESCRIBED IN THE REPORT. IN PARTICULAR, THIS REPORT DOES NOT CONSTITUTE AN ADMISSION BY ANYONE THAT THE PRODUCT DESCRIBED IN THIS REPORT HAS ANY "DEFECTS" OR HAS "MALFUNCTIONED". THESE WORDS ARE INCLUDED IN THE FDA 3500A FORM AND ARE FIXED ITEMS FOR SELECTION CREATED BY THE FDA, TO CATEGORIZE THE TYPE OF EVENT SOLELY FOR THE PURPOSE OF REPORTING PURSUANT TO PART 803. MEDTRONIC OBJECTS TO THE USE OF THESE WORDS AND OTHERS LIKE IT BECAUSE OF THE LACK OF DEFINITION AND THE CONNOTATIONS IMPLIED BY THESE TERMS. THIS STATEMENT SHOULD BE INCLUDED WITH ANY INFORMATION OR REPORT DISCLOSED TO THE PUBLIC UNDER THE FREEDOM OF INFORMATION ACT.

Description of Event or Problem · 0

INFORMATION RECEIVED BY MEDTRONIC INDICATED THAT THE INSULIN PUMP HAD MULTIPLE PUMP ERROR ALARMS AND BROKEN RETAINER RING. NO HARM REQUIRING MEDICAL INTERVENTION WAS REPORTED. THE INSULIN PUMP WILL BE RETURN FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2000181 PUMP MMT-1781K 670G V4.11 MG ARTIFICIAL PANCREAS DEVICE SYSTEM, SINGLE HORMONAL CONTROL OZP MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-1781K HG3GER2 000000763000187415

Patients

Seq Age Sex Outcome Treatment
1 Unknown