FDA Adverse Event Malfunction Summary report: N

2250051-2008-00594

MDR report key: 1306263 · Received January 7, 2009

Report

Report Number
2250051-2008-00594
Event Type
Malfunction
Date Received
January 7, 2009
Product Code
JTC
Report Source
Manufacturer report

Narratives

Additional Manufacturer Narrative · 1

THE INSTRUMENT HAS BEEN INVESTIGATED. THE FIELD SVC ENGINEER (FSE) EVALUATED THE INSTRUMENT AND WAS UNABLE TO DUPLICATE THE ERROR. HOWEVER, THE TRACE FILE INDICATED ERROR CODE AS 129, NO WASH WATER, THE CUSTOMER RAN A VOLUME VERIFICATION WHICH PASSED ALL PARAMETERS. FSE INSPECTED THE INSTRUMENT AND FOUND NO PROBLEMS WITH INSTRUMENT'S ACCESSORIES, BUT FOUND A TIP CLAMP DIRTY. PERFORMED A COLLET CLEANING, RAN SPLLD CHECK, PRIMARY AND REAGENT RACKS, PASSED ALL PARAMETERS. THE INSTRUMENT WAS TESTED WITHOUT FURTHER PROBLEM AND WAS RETURNED TO EXPECTED OPERATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 JTC

Patients

Seq Age Sex Outcome Treatment
1