FDA Adverse Event
Injury
Summary report: N
WATER PIK SONIC FUSION
MDR report key: 13054286
·
Received December 21, 2021
Report
- Report Number
- 0001712259-2021-00010
- Event Type
- Injury
- Date Received
- December 21, 2021
- Date of Event
- December 10, 2021
- Report Date
- December 21, 2021
- Manufacturer
- WATER PIK, INC.
- Product Code
- EFS
- PMA / PMN Number
- EXEMPT
- Adverse Event
- Yes
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CO, US
- Reporter Occupation
- 501
Narratives
Description of Event or Problem · 0
THE CUSTOMER STATED HIS FLOSSER HAD RUN WELL FOR THE LAST FEW WEEKS, HE HAD ONLY PURCHASED IT 3 WEEKS AGO, END OF NOVEMBER. STATED HE DID NOT USE ADDITIVES OR DROP IT. THE HOSE CONNECTION PART FAILED AND WHILE BRUSHING, THE TOOTHBRUSH FELL. (B)(6) STATED THAT WHEN THIS HAPPENED HE SAW ELECTRICAL PARTS AND CLAIMS TO HAVE RECEIVED AN ELECTRICAL SHOCK. CUSTOMER IMAGES DEMONSTRATE DATE CODE ON UNDERSIDE OF FLOSSER AS "21032X" (TRAILING CHARACTERS ARE NOT IN-FRAME). ADDITIONAL DETAILS THAT LED TO ADVERSE EVENT HAVE BEEN REQUESTED. THUS FAR CUSTOMER HAS BEEN UNCOOPERATIVE/UNWILLING TO DISCUSS IN DETAIL. CUSTOMER STATED THEY ONLY WANTED THE DEVICE TO BE REPLACED. PRODUCT RETURN HAS BEEN REQUESTED
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1948347 | WATER PIK SONIC FUSION | ORAL IRRIGATOR | EFS | WATER PIK, INC. | SF-04 | 21032XXX |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Male | Other |