FDA Adverse Event Injury Summary report: N

WATER PIK SONIC FUSION

MDR report key: 13054286 · Received December 21, 2021

Report

Report Number
0001712259-2021-00010
Event Type
Injury
Date Received
December 21, 2021
Date of Event
December 10, 2021
Report Date
December 21, 2021
Manufacturer
WATER PIK, INC.
Product Code
EFS
PMA / PMN Number
EXEMPT
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CO, US
Reporter Occupation
501

Narratives

Description of Event or Problem · 0

THE CUSTOMER STATED HIS FLOSSER HAD RUN WELL FOR THE LAST FEW WEEKS, HE HAD ONLY PURCHASED IT 3 WEEKS AGO, END OF NOVEMBER. STATED HE DID NOT USE ADDITIVES OR DROP IT. THE HOSE CONNECTION PART FAILED AND WHILE BRUSHING, THE TOOTHBRUSH FELL. (B)(6) STATED THAT WHEN THIS HAPPENED HE SAW ELECTRICAL PARTS AND CLAIMS TO HAVE RECEIVED AN ELECTRICAL SHOCK. CUSTOMER IMAGES DEMONSTRATE DATE CODE ON UNDERSIDE OF FLOSSER AS "21032X" (TRAILING CHARACTERS ARE NOT IN-FRAME). ADDITIONAL DETAILS THAT LED TO ADVERSE EVENT HAVE BEEN REQUESTED. THUS FAR CUSTOMER HAS BEEN UNCOOPERATIVE/UNWILLING TO DISCUSS IN DETAIL. CUSTOMER STATED THEY ONLY WANTED THE DEVICE TO BE REPLACED. PRODUCT RETURN HAS BEEN REQUESTED

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1948347 WATER PIK SONIC FUSION ORAL IRRIGATOR EFS WATER PIK, INC. SF-04 21032XXX

Patients

Seq Age Sex Outcome Treatment
1 Male Other