FDA Adverse Event Malfunction Summary report: N

RADIUS-7 WI-FI KIT

MDR report key: 13006622 · Received December 14, 2021

Report

Report Number
3019388613-2021-00349
Event Type
Malfunction
Date Received
December 14, 2021
Date of Event
November 1, 2021
Report Date
November 19, 2021
Manufacturer
MASIMO - 15750 ALTON PKWY
Product Code
DQA
UDI-DI
00843997014106
PMA / PMN Number
K183697
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
BIOMEDICAL ENGINEER
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

ATTEMPTS HAVE BEEN MADE TO OBTAIN THE PRODUCT. THE PRODUCT HAS NOT BEEN RETURNED TO MASIMO TO ALLOW AN ANALYSIS TO BE PERFORMED. IF THE PRODUCT IS RETURNED FOR EVALUATION OR NEW INFORMATION IS OBTAINED, A FOLLOW UP REPORT WILL BE SUBMITTED.

Additional Manufacturer Narrative · 0

ADDITIONAL MANUFACTURING NARRATIVE: THE RETURNED DEVICE WAS EVALUATED. VISUAL INSPECTION FOUND THE EXTERNAL HOUSING WAS DAMAGED AND SEPARATED AND CONTAMINANT WAS OBSERVED ON THE CONNECTOR. THE UNIT DID NOT POWER ON WHEN BATTERY MODULE WAS DOCKED. INTERNAL INSPECTION FOUND THE INSTRUMENT BOARD WAS DAMAGED DUE TO PUSHED DOWN RRA CONNECTOR. A SERVICE HISTORY RECORD REVIEW REVEALS THAT THIS UNIT WAS IN THE FIELD FOR OVER ONE (1) YEAR WITH NO PREVIOUS REPORTED ISSUES RELATED TO THIS REPORTED EVENT.

Description of Event or Problem · 0

THE CUSTOMER REPORTED INTERMITTENT CONNECTION. NO PATIENT IMPACT OR CONSEQUENCES WERE REPORTED.

Description of Event or Problem · 0

THE CUSTOMER REPORTED INTERMITTENT CONNECTION. NO PATIENT IMPACT OR CONSEQUENCES WERE REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1895017 RADIUS-7 WI-FI KIT OXIMETER DQA MASIMO - 15750 ALTON PKWY 26823 00843997014106

Patients

Seq Age Sex Outcome Treatment
1 Unknown